Mike Pahlas

The waiting area is truly fine with a fireplace in winter and leather easy chairs and sofa. The bathrooms are marble and luxurious and there's a cafe with breakfast and lunches at reasonable prices. But th and leather easy chairs and sofa. The bathrooms are marble and luxurious and there's a cafe with breakfast and lunches at reasonable prices. But they do not have loaner cars available when you need to leave your car for repairs and the wait for a repair date can be at least two weeks. Use East Hartford Kia if you have a serious repair. Owning an electric car requires a lot of new knowledge, at least some of which should be made available when you buy one, not by having to spend hours trying to read through Kia's thick manuals with a lousy index. More

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The service department is extremely helpful, as with all the service advisors. Very polite . And courteous the service advisors. Very polite . And courteous More

by Scot.B.Cupp Verified Customer Verified Customer

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Always great to work with and efficient. I love the new service where they came to my home to do an oil change. Initially I just had a Ford Transit camper van, but when it came to buying a n I love the new service where they came to my home to do an oil change. Initially I just had a Ford Transit camper van, but when it came to buying a new car last fall, I chose a Ford (over Honda) partly due to the great and reliable service I get at Columbia Ford. Because they came to my house I only have the name of Hunter who sent the text that they were on their way so I can't list any specific names of people I worked with for this oil change. More

by myersk19 Verified Customer Verified Customer

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Fast service and very friendly, the dealership is very cool inside has a koi pond. Enjoyed watching the fish cool inside has a koi pond. Enjoyed watching the fish More

by Sarah Verified Customer Verified Customer

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Always consistently good services. Repairs done as described. Friendly and professional staff. Dealership is welcoming and comfortable atmosphere to wait if needed. Repairs done as described. Friendly and professional staff. Dealership is welcoming and comfortable atmosphere to wait if needed. More

by Trouttravelers Verified Customer Verified Customer

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JC was very easy to work with . Punctual , great follow up , innovative. He will do well in his journey . Jimmie in sales , the entire service team are exemplary Punctual , great follow up , innovative. He will do well in his journey . Jimmie in sales , the entire service team are exemplary More

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Switching to another one this one is very disappointing every visit is worse and worse every visit is worse and worse More

by yvdoviaw Verified Customer Verified Customer

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Nice friendly people their service was quick with a very comfortable waiting room will be scheduling my next service with them. comfortable waiting room will be scheduling my next service with them. More

by J.PRIORIII Verified Customer Verified Customer

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It was a great pleasure and easy to work with the staff. I even had breakfast with my wife after dropping off at the café on site. I even had breakfast with my wife after dropping off at the café on site. More

by gloricco25 Verified Customer Verified Customer

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Always courteous and helpful. Sometimes long wants for appointments. Yada Yada Yada Yada Yada. Yada Sometimes long wants for appointments. Yada Yada Yada Yada Yada. Yada More

by JBANTTELL Verified Customer Verified Customer

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