Nate Morris
Nate Morris at Molle Toyota
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Nate Morris

Internet Sales Manager

Molle Toyota

601 West 103rd Street
Kansas City, MO 64114

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3 Reviews

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3 Reviews

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3 Reviews of Nate Morris

December 22, 2021

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Employee Rating

What a disappointment in sales service. List your vehicles for sale but won’t sell the vehicle to fully qualified, vetted Toyota owner? Sales are reserved to the owners “approved” list. Will have to More

by cushbmc
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: JR Schaffer

January 10, 2021

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Employee Rating

Process was good. But when buying a car it helps for Process was good. But when buying a car it helps for amenities to be offered, water, coffee ? Especially after two hours. New car final cleaning ? More

by DAVELOPEZKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Gooden, Bill Herder

Jan 11, 2021

Molle Toyota responded

Thank you for your feedback. We apologize for your experience. We do offer bottled water, it's located in the showroom area. As far as coffee, unfortunately the machine is temporarily shut down due to covid. We appreciate you sharing your experience and hope you are enjoying your new Toyota! Take care.

Jan 11, 2021

DAVELOPEZKC responded

So let me start by saying this reply comes off as defensive. It didn’t apologize for the situation nor acknowledge the experience. If such things were available , as a host the minute offering of things like that goes a long way. My reply is to assist you going future to better the customer experience.

Jan 11, 2021

Molle Toyota responded

My apologies, I didn't mean for my reply to come across as defensive. Your feedback is very important to us. We will make sure in the future to be more attentive to the customers needs. We look forward to providing an improved experience on your next visit. Best wishes.

October 19, 2020

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Employee Rating

I live in wichita and don't have the time or with the virus thing going on to be exposed to too many different people. With that said I had contacted a couple to start with dealerships. Molle was very More

by michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Herder , Brent Sellers, Brad Van Eaton

Oct 19, 2020

Molle Toyota responded

WOW!! I absolutely LOVED reading this amazing review! Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that Molle Toyota has made such a great impression on you. We look forward to any future visits you'll have with us! Have a wonderful day!

Oct 19, 2020

michael responded

Well deserved. Mike

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