Rocky Matranga at Northwest MINI

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rocky Matranga, Will Sheen, Shane Wood

My Review of Northwest MINI:
Northwest Mini is an easy place to purchase a vehicle. No high pressure sales, just friendly employees who seem knowledgeable about the vehicles on their lot (which is not true of all dealerships). Rocky, Will, and Shane were very easy to work with and I would absolutely recommend Northwest Mini to anyone. I will certainly be going back if/when I purchase my next Mini.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Eddie Bang, Rocky Matranga, Diane Steeves

My Review of Northwest MINI:
Rocky was excellent in giving information so we could make our vehicle purchase decision. We are very happy with the car. Rocky, Eddie and Diane were wonderful and easy to work with. And we love Mini being dog friendly. I can see many years of our relationship being pleasant.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rocky Matranga, Diane Steeves, Shane Wood

My Review of Northwest MINI:
Rocky was a pleasure to work with and very accommodating as we made the decisions to customize and order our brand new MINI convertible. His patience and knowledge made the overall experience painless and actually enjoyable. Definitely not your typical car dealership experience - top notch service from Diane and Shane as well. Thank you!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rocky Matranga

My Review of Northwest MINI:
Rocky and the woman who is the finance person were absolutely amazing. Friendly, professional yet very personable. I was especially impressed that Rocky made sure a couple little cosmetic items on the car were taken care of immediately and I enjoyed that there was no pressure through out the sales experience. They are dog friendly! I was made to feel absolutely comfortable about bringing my little dog in the show room as I filled out paperwork. Any questions I had were answered respectfully and in a friendly tone, which was very much appreciated!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rocky Matranga

My Review of Northwest MINI:
Rocky was very helpful, patient, and courteous in helping me find the "right" Mini. I highly recommend this dealership for anyone looking to buy a new or used Mini.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rocky Matranga, Diane Steeves

My Review of Northwest MINI:
As a couple this is the second NEW vehicle we have purchased together. The first experience was horrendous and we were very hesitant when we drove onto this dealers lot. We were observed, and given space. When we looked as if we were ready to ask questions Rocky was right there waiting with answers lacking pressure. It was amazingly pleasant. He made us feel very welcome and comfortable with the most honest, no surprises later responses. We will recommend all family members and friends use this dealership. And thank you very much for the time spent on the phone calls, paperwork & continued follow up emails. We feel very much a part of the MINI family.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rocky Matranga

My Review of Northwest MINI:
Rocky was great to work with. He was friendly and helpful and never pressured me. I've already recommended him to a couple family members. This was my first MINI purchase and overall I am pleased.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rocky Matranga

My Review of Northwest MINI:
First Mini and so far I love it. My experience with Rocky was great. He knows the vehicles and ALL the options you can add. I would definitely recommend him, and the dealership, to my friends and family.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rocky Matranga

My Review of Northwest MINI:
On a Friday afternoon, my wife and arrived at the dealership (unannounced) to look at a Mini. Rocky juggled our visit and that of another customer (one with an appointment) with grace, never making us feel left out of the process. We purchased Mini Countryman that exceeded our expectations. Thank you Rocky!!!! Hopefully this is the first of many Minis,
Craig and Patti

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rocky Matranga

My Review of Northwest MINI:
Rocky, thank you for making my new car buying experience so great.

I first went to the dealership in Portland and did not have a postive experience. My friends had purchased 3 Mini's from NW Mini and raved about their experience. The sales person they had worked with was off, however, Brad emailed me back and referred me to Rocky. Rocky immediately called me and set up an appointment for the same afternoon. I drove up from Vancouver dreading my next car buying experience of high pressure and another sales person taking advantage of a female by herself.
Boy was I wrong. I was treated with respect, no pressure, and straight talk. Rocky was the type of salesperson you only dream about. I absolutely love my new Hot Chocolate MINI. Rocky took the time to explain the instrument panel and all other important things I needed to know. He was kind, considerate and and passionate about MINI's!

Ladies, don't put off buying a car because you just dread that whole car buying thing. Call Rocky. You'll be glad you did. Buying my MINI was like buying a fabulous pair of shoes. They look great and make you feel so good, almost as good as driving my new MINI!

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