Shawn Herman

I've purchased two vehicles from Cochran with Shawn Herman as my sales consultant both times. They have been the best major purchase experience I've ever had. Herman as my sales consultant both times. They have been the best major purchase experience I've ever had. More

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I must start out by saying that our salesperson was Shawn Herman. This is the second Hyundai we purchased from Cochran, but most importantly from Shawn. He is unlike any other salesperson I have ever met bef Herman. This is the second Hyundai we purchased from Cochran, but most importantly from Shawn. He is unlike any other salesperson I have ever met before. He is extremely knowledgeable, courteous, professional, listens to what you are saying and is not pushy. He made the entire process of purchasing very smooth and not stressful in anyway. It was such a wonderful experience working with him. In addition everyone that works at Cochran are all very nice and helpful. Jim the manager worked on a few issues with us and he too was extremely knowledgeable and very accommodating and polite. I highly recommend if you're looking to purchase a vehicle definitely give Cochran a try and make sure you request Shawn Herman. I can honestly say he is the best!! More

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Shawn Herman was extremely knowledgeable of the vehicle I chose. I have purchased many vehicles, and he was the first salesman that was not pushy in any way, only helpful. I highly recommend the salesman at chose. I have purchased many vehicles, and he was the first salesman that was not pushy in any way, only helpful. I highly recommend the salesman at number one cochran. More

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The worst car shopping experience I’ve ever had. I inquired online about a car and Shawn reached out. I told him straight up I wanted to purchase the car (didn’t even negotiate the price), have my o I inquired online about a car and Shawn reached out. I told him straight up I wanted to purchase the car (didn’t even negotiate the price), have my own financing, but I can’t come up to the dealership for a few days because I’m two hours away and have young kids so what needs to be done to hold the car? He tells me there’s no way he can hold a vehicle. I explain he can process the sale, send bill of sale to my bank for loan approval, I can e sign whatever he needs, etc. He absolutely refuses and says management won’t allow it. I call back a few days later and speak with someone who tells me it’s no problem to hold a vehicle and all they require is a $500 deposit. I ask her why Shawn didn’t tell me that and she actually said, “he was probably trying to sell it to someone else that day instead.” I ask her to please process the sale for me and she takes all of my info and documentation including my debit card info for the deposit. She confirms that the vehicle is in fact still available. She says she will call back in a bit to process my card. Hours go by and I hear nothing so I reach out to her and she says, “sorry, I just found out that vehicle sold last night.” I asked why she told me it was available if it wasn’t and she says “it was a misunderstanding”, even though I asked her to confirm the stock number with me to ensure we were both looking at the same vehicle. At this point I’m asking to speak to the sales manager and someone named Susan keeps trying to put off transferring me to him. I tried multiple times to reach out to each of the two sales managers (Mike and Jim I believe) but they never answered or returned my message. Sale yourself the headache and frustration and go LITERALLY anywhere else. More

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No games just straight talk. Shawn Herman was a true professional helping us pick the right vehicle for our needs. Shawn Herman was a true professional helping us pick the right vehicle for our needs. More

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Shawn was very knowledgeable and helpful in my search for a car. He was able to quickly find what I wanted and help me through the purchase of my first car. I had a wonderful experience and would absolutely a car. He was able to quickly find what I wanted and help me through the purchase of my first car. I had a wonderful experience and would absolutely go back! More

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Had a great experience working with Shawn. Everything was straight forward and he was able to do all I asked when turning in my lease on a new Hyundai Kona! Thank you Shawn! Everything was straight forward and he was able to do all I asked when turning in my lease on a new Hyundai Kona! Thank you Shawn! More

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So far so good. My salesman was Shawn Herman and he was outstanding. In 2019 i was in the market for a new vehicle and the Palisade was at the top of my list. Shawn My salesman was Shawn Herman and he was outstanding. In 2019 i was in the market for a new vehicle and the Palisade was at the top of my list. Shawn was my salesman. Circumstances dictated that I didn’t make my purchase until 20 months later. Shawn was as considerate 20 months later as he was on day one. At only 3000 miles I haven’t needed any service yet so I can’t comment on anything beyond the sales team. More

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I worked with Shawn and he was amazing from the beginning to end of my purchase. I truly appreciate his attentiveness, patience and honest feedback. Each chance I get I truly thank him for keeping me updated to end of my purchase. I truly appreciate his attentiveness, patience and honest feedback. Each chance I get I truly thank him for keeping me updated as well as checking in. I would refer everyone I possibly can to Shawn. The entire dealership has been wonderful. Highly recommend. More

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Shawn at Cochran Hyundai in monroeville was fantastic! He was very accommodating with my work schedule and made it a priority. He was very helpful and responsive with an issue I was having with renewing He was very accommodating with my work schedule and made it a priority. He was very helpful and responsive with an issue I was having with renewing my registration MONTHS after I bought the car. I have been recommending him to everyone in the market for a new car! Not to mention, he got me a great deal on a car that I LOVE! Ask for Shawn! More

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