Had appointment for valet service for 7 45 am. They came at 8:20. The service manager did not call me to go over the work to be done. Inspection and 2 year service I had to call them around 11 am to speak to mgr . As far as I know they only did the inspection. My car was returned to me at 5:45 pm Their communication is very poor

Doesn't Care About Customer Satisfaction I had my car get the 30K service which included tire rotation and wheel balancing, etc. When I got my car back (via delivery service) as soon as I turned it on I noticed the "Low Tire Pressure" warning on the dash. How could they service my car and deal with the tires and not notice or fix that warning light? Really? You return my car to me with a warning light on the dashboard? I immediately called to speak to my service agent, Kelly Ann Jacobs. I was told she was busy and would call me back later that day. She didn't. I called the next morning and spoke to an operator who again told me Kelly Ann wasn't available but that she would give her the message and have her call me. She never called. The next day I received a call from the follow-up people asking me if I was satisfied with my service. I told them I wasn't, explained the whole situation and was told that a manager would follow up with me to correct this issue. I never received ANY call back. Clearly they just want to take your money and pretend that they care about customer satisfaction but have zero interest in actually making you satisfied.

Excellent customer service..You will never regret your experience with them, Thank you Jaloine Taylor….

I had very bad experience with this dealer. I came and scheduled an appointment for test drive, but at the appointment time they did give test drive and salesman was rude. This dealer does not care about the buyer. If you care about your time and if you have any self-respect, you probably don't want to deal with them.

You incorrectly attributed an unfavorable review of a salesman there named Eric Roseboro. He deserves a 5 or top rating. The thief there is named Kevin Kline and I think they fired him as he is not listed as an employee

Be careful when dealing with these people they are deceptive and outright thieves. Their finance department will actually lie to you to increase their commission. Salesman, Eric Roseboro is the best. As for the rest, I wish I could give them a zero rating.