I took my Subaru to Hansel Subaru in Santa Rosa, Calif for a courtesy check after driving from New Mexico to California, and the experience was excellent. My Service Advisor, Brandyn Tomkovic, was fantastic and took care of everything with professionalism and care. The dealership itself was very comfortable, with generous coffee, snacks, and a welcoming waiting area. I’ve never experienced a dealership that is so customer-conscious. They truly went above and beyond to make sure my Subaru was well taken care of. It’s refreshing to find a dealership that is honest, respectful, and genuinely cares about both their customers and their cars. Thank you Hansel Subaru, Santa Rosa, Calif.

Service and parts department were great. Thorough. Very helpful. Free rides back and forth from retail outlets. Thanks.

This is the only dealership who touches my car. The service department is excellent, and the sales department is also top-notch. They always treat me with courtesy and professionalism whenever I come in.

I have been totally happy with this dealership since the day I bought my Crosstrek. The Service Department is great and DOG FRIENDLY!!

The service team did a great job. They kept me informed. Went out of their way to take care of a tire issue. I was very pleased

Everyone, from sales to finance to service to tech support, has been attentive and professional. They made leasing for the first time easy!