Mercedes-Benz of Plano

4464 West Plano Pkwy

Plano, TX 75093

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What Others Say

Ben is friendly and knowledgeable sales rep. He made the car-buying process smooth and enjoyable.

Before I visited this dealership, I did research and found them to be highly recommended. When I met Benjamin Song, I realized why the Plano dealership had excellent customer reviews. My entire overall experience was professional, pleasant and far exceeded my expectations.

Had to wait about 10-15 minutes for service staff took my keys upon arrival. Otherwise, my service advisor Manny explained what was to happen and when car would be available.

Muy profesional su trabajo y rapidez los felicito en especial al señor Luis por su atención.

The Receptionist up front seemed uninterested in her job the sales man i know work on commission and they did all ask if we had questions and if anybody was helping us. Based on my interaction I would go back to purchase another vehicle. Thanks

Simple, respectful process. I would purchase here again. David Thompson was straightforward and personable during the sale. Tristan in finance made the funding fun and easy without the pitchy "buy these add-ons" feel. It was a beautiful day to buy at Mercedes of Plano.