1125 Rockville Pike
Rockville, MD 20852
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service Dept.
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General Manager Marcus and his team was exceptional. Bought multiple cars with Audi of Rockville and process has always been smooth, fast and transparent. Never felt like they try to sell me on things I do not need and got great value and service each time. Highly recommend.
Antonio and Mo are fantastic people. They were very professional in the entire process. It’s also esst to deal with them.
I generally receive good service at Rockville Audi. The service agents are kind, responsive and knowledgeable. What makes me absolutely crazy is that it is impossible to reach the service department by phone!! No one pcks up! I don't get it! In the luxury car market I would think they would NEED to go above and beyond for servcie and I'm not seeing that at all. Note: I dont see my service person on the drop down list so I am just checking off anyone.
Experience was great. Respectful of my time. Communicated quickly. Fair price on the trade and car that was supported by my own research. Beat my credit union on financing terms, which is unusual. Had the car prepped for me to sign paperwork and get out the door. Chris, the salesperson, and Tae in finance both easy to work with.
Ken did it again. He has been courteous and attentive. Listened to us and shepherd us through the process in a very efficient was. He is a credit to Audi brand. We will be back when we will need another Audi.
Great experience provided by Phoebe and Mo. felt comfortable with process and both found ways to say yes and I feel completely satisfied with my second purchase at Rockville Audi. Thank you!
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