12629 Jefferson Ave
Newport News, VA 23602
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service Dept.
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My experience at the dealership was excellent. It changed my perspective of taking my car to the dealership for service. Tim was informative, knowledgeable and trustworthy.
Friendly and fast Friendly and fast service they had me out and on my way very quickly. The service center makes me highly recommend Southern CDRJ to anyone looking for a vehicle.
I received timely and updated information on the status of my car the entire time.
Jermaine went over and above to make sure I was taken care of. That is what I call customer service. Thank you Jermaine.
Excellent customer service and very knowledgeable. Jorge was very helpful and made everything easy. I appreciated how he kept us informed of what was going on.
Jermaine goes over and beyond his role as a service rep. He kept me informed and updated. Resolved my issue with my car and it was done in a timely manner. I tell anyone seating in the waiting room that he is the best person to deal with. Very knowledgeable about car repairs and makes you feel at ease.
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