Southern Chrysler Dodge Jeep Ram Newport News

12629 Jefferson Ave

Newport News, VA 23602

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What Others Say

Great Service department was great but your outside warranty company is terrible you should change them

Kyan Bohac is stellar when it comes to customer service!! PLEASE GIVE HIM THE TOOLS HE NEEDS TO BE EVEN MORE SUCCESSFUL!!! The computer-based communications to the customer is UNACCEPTABLE! Text messages are typed by your Service Representatives but NEVER received by the customer. Southern needs to invest in a reliable communications system enabling quick, solid, correspondence between the Service Representatives and the Customers. If the current system remains with no improvement, Customers will grow weary and find other service centers with better communications. Lose the current system or lose your Customers.

I love going there getting my cappuccinos You have some beautiful women working there that's why I like gone

Margarita was very nice kept in touch through the whole process, but my car issue could not be replecated by the techs so i still habe no idea whats wrong with it.

Very friendly people as well helpful Roger 's is a very knowledgeable as well helpful person

Timely and professional. While having a delay of an appointment because of a disabled vehicle, the service was provided on the expected timeframe.