A Sincere Thank You to Thiago Sousa I want to express my genuine appreciation for Thiago Sousa, who truly made a difference in my experience at Woburn Toyota while purchasing my 2026 Corolla. Thiago isn’t even a salesperson, yet he treated me with the kind of care, attention, and respect that you hope for when making an important purchase. From our first phone call, he was welcoming and reassuring. I had initially chosen a deal elsewhere, but Thiago confidently told me he would find me the best option, and he did. He was absolutely right. When I arrived at the dealership, he greeted me as if he had known me for years. He walked me through the facility, explained every step with patience and kindness, and made sure I felt comfortable throughout the entire process. What impressed me most was how much he went out of his way to help. (I’m someone who is usually not a fan of car buying experiences because of the pressure and dishonesty that can come with it), but this was completely different. Thiago chose to go above and beyond, even though none of it was required of him. That speaks volumes about his character. The entire process was seamless, honest, and genuinely positive because of him. I would also like to extend a sincere thank-you to Viviani Floes from the Finance Department, who was extremely professional, polite, knowledgeable, and helpful. She made the final steps of the purchase effortless. This car was for my wife, and shortly I will be purchasing one for myself, and I will not go anywhere but Woburn Toyota, specifically to see Thiago first. People like Thiago make a dealership stand out. He is polite, dedicated, and has a natural gift for helping others. I am truly grateful for everything he did. Thank you, Thiago. Your effort made a real impact. Iury Braga

Excellent service. Chris was more than helpful in showing me all the features of my vehicle, and worked diligently to find one in my color preference. The vehicle arrived earlier than the 4-6 week window I was quoted. Great experience all around.

Immaculate experience at the Woburn Toyota! We came in on 6/19 to look at/test drive the 2025 RAV4. Efe Oztan & the sales manager (apologies I forgot his name!) were both immensely helpful they ensured we left the location with complete satisfaction with the features we were looking for & some! We highly recommend this location & associates as they were accommodating & made our experience purchasing our car with our toddler there much more smooth! *****

Aaron and the sales team at Woburn Toyota were fantastic. I love my new Tundra !

Richard Woolley is truly the gold standard for service advisors—his professionalism, expertise, and genuine care are unmatched. I’ve been bringing my Toyota to Woburn Toyota for service every three months because of the exceptional experience Richard consistently provides. From the moment I arrive to after-service follow-ups, he delivers best-in-class customer care—always attentive to every detail and fully focused on my specific needs. Richard has provided the best customer experience not just during the service itself, but also when I’ve returned with questions or follow-up needs. His level of dedication has made me a very loyal customer to Woburn Toyota. I now recommend him to all my friends without hesitation. He is a true asset to Woburn Toyota and sets a model high standard for the entire automotive service industry. If you’re looking for top-tier, personalized service, ask for Richard—you’ll be in great hands!

I would like to than Ema, and Ryan Hogan in the Service Department for their efficient and courteous service.