3650 Weston Road
Davie, FL 33331
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This was my third time at this dealership and unfortunately this was not an ideal experience. I went there for an issue with a panel above my tire. It was almost time for my maintenance so I agreed to do that as well, but made sure to tell the service adviser that I did not need a tire rotation as they replace my tires less than six months ago. They recommended a bunch of additional services and I opted only for the filter. When it was time to check out I saw that they had done the tire rotation but I was already late to work. When I got to work, I realized that they didn’t fix the original problem I went in for. I returned to the dealership and let them know what happened because my service advisor did not respond to my phone call or text. When I let them know what the problem was and that I was charged for a tire rotation I didn’t want or need, they asked if I wanted them rotated back. Smh. They fixed the original problem and I was on my way. I have never had a problem with the advisors or the work done there before which is why I said I would recommend.
Old customer all service writers are pleasant to deal with Good customer service very organized facility
Loved the communication. Having me on the loop via text messages was very convenient. The video from the mechanic describing what was done to the car was also very informative. The waiting area was clean and the coffee area was stocked. Overall a great experience, very impressed.
Very knowledgeable and professional service. Specially coming from Yosmel. Ramiro was really helpful as well and helped me mitigate a minor issue I had. Great service overall.
Clean, easy to make appointments, good service Good explanation of services, but prices could be better
Brian was excellent, I told him I didn't have much time and he got me out of there within 2 hours.
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