178 Parkway Lane South
Floyd, VA 24091
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I needed my 2004 Jeep inspected as my decal had ran out. I had the best experience. Everyone I came in contact with were helpful and kind.The Parts Manager Sean Heffron was was encouraging and I intend to go back again. Mary Ellen the Cashier was great.
I previously had not so great experiences here and did leave a review that told about it. However, I will say, my review was heard but this dealership and step were taken to resolve my issues here, I hope these steps are corrected for all buyers moving forward, I would like to say that Tyler, Bryan, David and Randall made me feel heard and helped me a great deal when I returned to this dealership and since they made me feel heard and welcomed I got to drive away with my (current) dream ride, a completely blacked out Durango RT. Sending a huge thank you to these guys!
Very friendly people at this Dealer ship. the Service Awesome. And Great sales people. I recommend Going there for your service. And you are thinking about a new vehicle stop by there in Floyd Virginia.
Excellent service and got me done and out quickly. They were friendly and attentive to what needed to be done.
The work is excellent.The staff are friendly . I love going to Floyd every one is like family.
Communication was excellent. Judy double checked everything that needed done with me before the service and reviewed everything that had been done when I picked up the vehicle. Very kind, I enjoy coming in when servicing the vehicles I do.
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