1188 E Camelback Road
Phoenix, AZ 85014
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Best Cadillac dealer in town by far. The GM Paul and his salesman Cody took great care of us when trying to switch up from a previous vehicle. Very patient, understanding, and not the typical car salesmen xx.
I purchased a Hummer from Andrew several months ago. I was having a couple issues with my vehicle. I was working with service, but the advisor I was working with no longer works there while we were waiting on parts for the repair. After some time went on I never heard from anyone in service so I reached out to Andrew. He immediately had both of the issues resolved within a week. I was impressed because I was waiting several months for these repairs which he got handled immediately. Andrew provided the best customer service throughout my purchase and after.
Dureen Olson is hands down one of the best sales professionals I’ve ever worked with. From the moment we walked into Coulter Cadillac, she made the entire process of purchasing our new Cadillac Lyriq seamless and stress-free. Her deep knowledge of the product and remarkable attention to detail ensured we were always informed and comfortable throughout the entire process. What really impressed us was how Dureen went above and beyond to track down the exact specifications we wanted for the car. She worked tirelessly to ensure we got exactly what we were looking for, which isn’t always easy to do in today’s market. Her dedication to finding the perfect match for us was truly exceptional. While it’s common for many salespeople to cut corners or rush through the process, Dureen is definitely not one of those. She went above and beyond to make sure every aspect of the transaction was handled thoroughly and with care. Her professionalism and integrity stood out, and it was clear she genuinely wanted what was best for us, not just a sale. Dureen is not only incredibly sharp and professional but also a genuinely wonderful person to work with. She took the time to answer every question thoroughly and made sure all our needs were met with care and precision. It’s rare to find someone who blends intelligence and professionalism so effortlessly. If you’re in the market for a Cadillac, I highly recommend asking for Dureen. She’s truly exceptional.
I came in to look at a new XT5. I worked with Andrew, he was great. He went over everything and even helped me get more for my trade in. This was the best experience I've ever had purchasing a vehicle.
My family and I stopped in from out of town to look at a used Escalade we saw online. We currently had one we wanted to upgrade. Andrew assisted us, and went over every detail with us. He was incredibly helpful and didn't pressure us at all. We ended up getting everything started, then I came back in the next morning to pick it up. I couldn't have asked for a better experience.
It was a fantastic experience working with sales professional Bill Durst! He was very knowledgeable and made sure we knew eveything we needed to know about our new to us Cadillac CT5! He proved trustworthy, super easy to work with and if we are ever in the market for another vehicle we would work with him again! All parties at this dealership treated us great! Would buy from this dealership again in the future!
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