The sales experience was great! Most of the paperwork was completed on my phone, less time spent sitting in the showroom. Sales people were great to deal with. Would def buy a vehicle from them again.

Bought used diesel with 120k miles +/-. I specifically asked if timing belt had been changed at recommended 80k and was assured it had. 18 months later, I called to ask for proof as it wasn't in my paperwork...Get a vm saying I don't recall telling you belt was changed and there is no documentation. 100% my fault for trusting salesman...Nothing wrong with car. but timing belt failure would take out the engine...Ive owned diesels, know the importance and definitely asked. Don't trust them, get documentation Up Front.

Very quick to respond. Provided lots of helpful additional information on the vehicle. Would deal with them again.

Best car buying experience ever!! Everyone was knowledgeable, friendly, and helpful. Going through the purchase process was the easiest that I have ever encountered. Definitely worth the 2 hour drive!

My Jetta had been stalling out while I driving so I took it into the service center. They told me it was fixed but the problem persisted and 4 months later I took it in again. Still wasn't fixed. Fast forward 3 years and the hunk of junk still has the same problem and is essentially undrivable.

Just purchased a new Jetta from Sutliff VW. Alison, Aaron, Kate and the whole team were awesome. Received the best deal and everything was ready at the time of delivery and went exceptionally smooth. This is my second VW from Sutliff and wouldn't go anywhere else for a great deal and great customer service. Have worked with Aaron Phillips before on my last purchase and he is a great sales representative.