Markosian Auto

March 13, 2017

"Sales Good, Business end not so good"

shannan

I waited for a while to review and I am glad I did. We went to Markosian for a specific car they had on their lot. We had done our research and were searching specifically for a Honday Pilot with 4wd and within a certain price range. We found one in Logan, we called that dealer said we were coming and asked to test drive. 10 minutes before we got there, another couple saw the car and test drove it and bought it. So our next option was two more hours away at Markosian in Taylorsville. We called and they were great to work with, they made an appointment for a test drive and assured me that they would not sell the car until we drove it. When we got to Markosian I was a little taken aback about how they did things. We didn't even look at the car or talk price until all the paperwork was done. At the end, we were finally given a price, which is what was quoted on line and then we test drove the Honda. After the test drive and we told them we wanted it, then they began working on our trade in. We were very pleased with what they gave us on our trade and finished the deal. Issac the sales man was good to work with as was the finance guy. It's a little odd that they do all the paper work first, but I understand why. We didn't pay tax in Utah, because when we returned to Idaho, we would pay tax and have it licensed. About two weeks after we get the car I go in to our DMV to get the license and registration. They informed me that the dealer has to send the title to Boise in order to get it changed over to an Idaho Title. Then Boise sends the title to our county and they call us. So I call Marksoian and they connect me to the title Clerk. I explain to her what needed to happen. She said to me that she was glad I called because she was getting to call me. I explained to her what DMV said. She said she would send the title out. Yesterday I get a call from Issac, he said if we are going to license the car in utah, then we need to get a Utah address and pay tax in Utah. So now I am confused. I call the title clerk back. She actually lied to me and told me that she talked to ROBERT and he told her that we were licensing it in Utah. First my husband would never say that because we dont live in Utah and have no Utah address. She said that Robert said we have a kid in Utah or somethng. I denied and told her my husband absolutely would not tell her that. She kept insisting. Shet then asks where the to send the title. By this time I was frustrated and upset because obviously she had not sent the title to Boise like she said. She said at this point that she could send the title to me. (We have lean holder, not sure they will feel about us getting the Title. So now the title is coming to me and I get to do her work. I will take title and have it trasfered to an Idaho license and then send it the lender. So since I am doing her work and she lied to me maybe I should get her pay! Also, thee is no reason to Lie!

Employees Worked With
Issac