Jenkins Hyundai of Leesburg

December 22, 2024

"The only part good at this dealership is sales, but they"

Patrick

The only part good at this dealership is sales, but they are not perfect, the rest of this dealer location is poor and i highly recommend finding another dealer, i had a very bad experience at this location with admin, not sales except waiting for a return email, i gave them more time, but still no response by lead sales guy. One sales guy promised to get back to me about a great price/deal and never did about the great deal, still never replied to me. I give sales only a 60%, Admin 10%, Returning calls or emails a 0%. I found a better deal somewhere else, and much better customer service. They are poor to do business with, the sales department initially let me test drive a car. The only good part of visit was able to test drive a new Tucson 2025. i gave them a second chance to get back with me, but they failed again. Now this final review is worse than the first review. I give the entire interaction a 2.0, i really did try to give them another chance. The sales office is good when you go in person, returning calls and them keeping promises, or returning emails not so good. When going to a dealer, make sure you test all departments like i did to get a feeling on how you will be treated in all departments. i recommend maybe finding another dealer, but give them a chance first. the sales department is very nice - The sales department, this visit remains the same - GOOD Your experience should be good in all aspects/departments, online - so do stop in, maybe you will get lucky. I recommend this dealership, you may have better luck.

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