BMW of Sioux Falls

June 15, 2020

"Wanted to update my previous 1/20 review. Sadly, I have..."

Lee

Wanted to update my previous 1/20 review. Sadly, I have to lower my recommendation. I purchased in January with the written understanding that the dealer would be taking care of tags/title since I would be titling in another state. In April I still had not received my tags and turns out they hadn't submitted them (I had assumed the holdup was the result of covid shut downs). I decided to handle it myself at that point, and the dealer was prompt in overnighting the needed docs and check to cover taxes paid at closing. But it has been a pain having to deal with getting the car titled in this covid environment. If it had been done in January I wouldn't have had to spend many, many hours of my time getting it done. Unfortunately, it has really changed the way I feel about my whole experience. Would not recommend the dealer for an out of state purchase, which is a shame since my initial interaction was great.

Employees Worked With
Jeff Charbonneau