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Jaguar Land Rover Bethesda
North Bethesda, MD
768 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful March 06, 2023
My experience with JLR was memorable, the team will work with you to ensure you are satisfied with your purchase experience and retain you as a loyal customer for life. with you to ensure you are satisfied with your purchase experience and retain you as a loyal customer for life. More
by Ncsc120580
Employees Worked With
Samantha, Jeff
March 05, 2023
Kevin Soltwedel was awesome! He was very understanding of my situation and needs. He made purchasing my first Range Rover the best experience that I had ever had at a Dealership. He was very understanding of my situation and needs. He made purchasing my first Range Rover the best experience that I had ever had at a Dealership. Kevin went over and beyond to help me get out of my other vehicle and into another one immediately. Thank you More
by ctorres101
Employees Worked With
Kevin Soltwedel, Crystal Vanderpuije, Jadar
March 04, 2023
Gabbie was professional and timely. She made arrangements for me to pick my car up after the service department closed (my schedule would not allow me to get there earlier.) My car is r She made arrangements for me to pick my car up after the service department closed (my schedule would not allow me to get there earlier.) My car is running like a jewel! Thank you!! More
by Donnadsd2
Employees Worked With
Gabbie (she) in the service department.
March 02, 2023
Anyone else get ripped off by Land Rover Bethesda? The genius team led by Joey Dizon, Nick Niglio, Charles Holman and Adolf Afful? I have been a loyal customer for years, and in June 2022, they convi The genius team led by Joey Dizon, Nick Niglio, Charles Holman and Adolf Afful? I have been a loyal customer for years, and in June 2022, they convinced us to finance a used 2021 Cadillac Escalade, while we were waiting for delivery of our new RR, with the promise that the dealership would buy it back at the same price once the new Range Rover arrived. To get our monthly payments as low as possible, we were duped into a seven-year financing arrangement with TD Bank at almost predatory 8.34% interest rates ($23 per diem). We didn't get the tags for 7 months, and were never given a second key to the vehicle. The Maryland MVA cited them for violation of the Motor Vehicle Law and has recommended a fine. Then, when we were ready to return the vehicle, Nick Niglio, the new "manager" (btw the place has a new manager every three weeks) blames everything on terminated employees Adolf Afful and Joey Dizon who he admits were doing "lots of shady stuff", and tells me I need to write a check for north of $16,000! Then he refers me to his legal counsel, who of course never gets back to me. This is exactly why car salesmen have a bad name - deceptive trade practices, fraudulent inducement, and a bait-and-switch scheme. We urge other potential customers to be cautious when doing business with Land Rover Bethesda dealership, especially Joey Dizon, Nick Niglio, Charles Holman and Adolf Afful, and get in touch with us if you have similar stories. Let's fight for justice and fairness for all customers! More
by Range Overachiever
Employees Worked With
Joey Dizon, Nick Niglio, Charles Holman, Adolf Afful
March 02, 2023
My recent service experience was great. Crystal provided excellent service. She kept me updated while my vehicle was in service and took the time to review the Multi-Point Inspection Report Crystal provided excellent service. She kept me updated while my vehicle was in service and took the time to review the Multi-Point Inspection Report. She is the best Service Advisor I have ever encountered! More
by david_lisa_albright
Employees Worked With
Crystal
March 01, 2023
My recent service experience was great. Once they accessed the service they quickly determined it was going to take longer than expected and they automatically offered me a loaner vehicle. Once they accessed the service they quickly determined it was going to take longer than expected and they automatically offered me a loaner vehicle. Jose was great before, during, and after the service. The gentleman that greeted me at the service entrance was courteous, helpful, and efficient. More
by F-Pace2021
Employees Worked With
Jose
