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Carlisle Cadillac Buick GMC

Carlisle, PA

Overview
Employees
Reviews
Vehicles
4.4
1,105 Reviews
Your Carlisle Buick GMC Headquarters conveniently located on the Holly Pike in Carlisle PA! With over 300 cars and trucks in stock, you can not go wrong with Carlisle Cadillac Buick GMC!! A wide selection of New Cadillac's Buick's and GMC's as well as a Preowned inventory that changes daily. Our service department can perform repairs on any make and model with the level of service that you have come to expect from Carlisle Buick GMC.
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1402 Holly Pike

Carlisle, PA

17015

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Showing 1,105 reviews

March 27, 2023

I purchased a used car that was scheduled for a repair. It took over a month for the repair and I had to check on my car 2 twice a week to get updates and even push to get the car finished. Felt like once More

by eeeiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Vanasdalan, Michael Drury, Pat Honore
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Mar 29, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, The Carlisle Cadillac Buick GMC Team

Helpful 1
March 23, 2023

Our salesman Brendon Cullen was extremely professional and worked with me during my entire experience. Other staff was very friendly, helpful and honest. More

by Diane_molitoris
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Honore, Brendon Cullen
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Mar 24, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you for your business and this review, Diane. We're happy to hear Brendon and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
March 23, 2023

My wife and I met with Brendon to trade in our 2021 Yukon Denali. Brendon showed us several options and worked with us without any pressure. Brendon was honest with us and we ended up driving away with a L More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brendon Cullen
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Mar 24, 2023 -

Carlisle Cadillac Buick GMC responded

Thanks, Bob, for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

Helpful
March 23, 2023

This is the 3rd vehicle that we have purchased from Carlisle Buick, and our salesman, Mike Shearer. Mike helped us find the ideal car, and made sure everything was handled smoothly, as always! Next tim More

by Lori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Shearer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Drury
Report | Print
Mar 24, 2023 -

Carlisle Cadillac Buick GMC responded

Lori, thank you for choosing Carlisle Cadillac Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful 1
March 21, 2023

I was not expecting to bring the new GMC Yukon XL Denali home that day, but they made it happen. I live 3.5 hours away, so they are not going to be my local dealer. Found my perfect vehicle without having t More

by siefertroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

Carlisle Cadillac Buick GMC responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Helpful
March 20, 2023

I bought two used cars here within the past three years. I used Michael as my salesperson both times. It was a wonderful experience both times as he provided lots of information and answered any questions I More

by Devon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Shearer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Drury
Report | Print
Mar 21, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you, Devon, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Helpful
March 13, 2023

I have dealt with Tyler before and as usual, his effort was stellar! He was very hospitable and kept me apprised every step of the way! More

by psweetra
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2023 -

Carlisle Cadillac Buick GMC responded

Thanks for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

Helpful
March 11, 2023

Very pleasant and quick to get my oil changed. ..They are always so nice and welcoming..It's the only place I trust to take my car to for servicing..Thank You More

by sblueyes44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Vanasdalan
Report | Print
Mar 13, 2023 -

Carlisle Cadillac Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Carlisle Cadillac Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

Helpful
March 08, 2023

First time I bought a car not in my home state and they made the entire process very easy. More

by derek54
Recommend Dealer
Yes
Employees Worked With
Tom Cornman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Drury, Brendon Cullen
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Mar 09, 2023 -

Carlisle Cadillac Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
March 07, 2023

Very honest people and polite. And they make a good deal with them. Thank you. More

by nasserragab14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Drury, Gary Lewis
Report | Print
Mar 08, 2023 -

Carlisle Cadillac Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Carlisle Cadillac Buick GMC!

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