Safford Chrysler Jeep Dodge of Fredericksburg

Employees are very hospitable! Enjoy conversing with them. Feel confident in their expertise. The added special packages are consumer friendly and much needed in today's economical Enjoy conversing with them. Feel confident in their expertise. The added special packages are consumer friendly and much needed in today's economical set BACK for many of us who only live on social security. More

We bought our Jeep Commander new here and have always had our service here. The Commander has over 202000 miles now and runs perfectly. Josh is excellent to work with and keeps you well informed during serv our service here. The Commander has over 202000 miles now and runs perfectly. Josh is excellent to work with and keeps you well informed during servicing. Customer service is professional and efficient. More

Great customer service in front of the house and the service department. Gil is always clear on explaining the service choices. I enjoy going to service department. service department. Gil is always clear on explaining the service choices. I enjoy going to service department. More

Service is always quick. And they let me know if it is more than what they quoted. Which isn't often. And their hours are excellent. And they let me know if it is more than what they quoted. Which isn't often. And their hours are excellent. More

Charged 1000$ to tell me car was junk. Threated to charge storage fees if I did not remove from property.DO NOT DO BUSINESS WITH THEM!! Threated to charge storage fees if I did not remove from property.DO NOT DO BUSINESS WITH THEM!! More

Great people - great service every time! Appreciate ya Josh! This is my 5th year of using Safford Jeep and won’t go anywhere else. Appreciate ya Josh! This is my 5th year of using Safford Jeep and won’t go anywhere else. More

Great service. Everyone was polite and helpful. I could not ask for or expect better service Thank you. Everyone was polite and helpful. I could not ask for or expect better service Thank you. More

Always a great experience! Been taking care of my Grand Cherokee for 185000 flawless miles. Been taking care of my Grand Cherokee for 185000 flawless miles. More

I needed a new fob battery and asked for a new one while they were checking out my vehicle. I go to parts and have my battery replaced in my other fob cost was $13. Service department charges $35.80 to chan they were checking out my vehicle. I go to parts and have my battery replaced in my other fob cost was $13. Service department charges $35.80 to change the same battery. Then the service department has an attitude. Made me wait for them to finalize my refund while he helped another customer. Then when they were taken care of, I finally got the refund. Then I ask who I can talk to to make a complaint and I was told I will get an email. Wow. That’s all I can say. Where has customer service gone? More

Excellent customer service. Respectful of your time. Everyone is friendly and kind and they remember your name. Respectful of your time. Everyone is friendly and kind and they remember your name. More