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MINI of Towson

Towson, MD

4.9
1,240 Reviews

720 Kenilworth Drive

Towson, MD

21204

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Showing 1,240 reviews

May 26, 2023

Alan in the service department has made sure my mini gets the utmost care, My mini is 13 years old and is still going strong thanks to Alan and the workers at mini of Towson More

by Meredithclarkbalto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
May 31, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 26, 2023

On time, efficient, communicative, friendly front desk, service guide and technician. What more could you ask for? More

by Krista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
May 31, 2023 -

MINI of Towson responded

Hi Krista, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 25, 2023

One of the best car buying experiences I've had. The team is great. Attentive without being overbearing. Answers every question honestly and thoroughly, and makes you feel welcome from the moment yo More

by TS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rourk
May 29, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2023

Mike Edwards was fantastic and was always in touch with me about the status of our Mini. He was willing and able to answer any questions for us. Overall great experience! More

by cravn999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Edwards
May 27, 2023 -

MINI of Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2023

I have been going to Mini of Towson (and it's predecessor organization) for over 15 years. I am on my second mini cooper serviced there. The service team has been consistently terrific. Recently, I worked wi More

by deniseacortis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne in Service
May 29, 2023 -

MINI of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 19, 2023

The salesman was very helpful and professional. They provided a loaner car and completed all the work in a timely manner More

by bangswilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Allen
May 23, 2023 -

MINI of Towson responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2023

I've been a customer at Mini Towson for more than a decade and they always do an outstanding job. Their service department is outstanding. More

by arrests_tender.0l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
May 23, 2023 -

MINI of Towson responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2023

Fantastic service department lead by a fantastic service manage Allen Rolocut. Really goes the extra mile to help his customers. Quick and efficient service. More

by dmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
May 23, 2023 -

MINI of Towson responded

Hello Dmoore, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 15, 2023

Took time to go over car, Mike Edwards did a great job. Imogen got us going with test drive of our new mini, another great job. Thanks guys More

by Wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Imogen
May 18, 2023 -

MINI of Towson responded

Hello Wayne, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 15, 2023

Allen does a super great job checking you in, keeping you informed and moving you out when the work is completed. everyone and everything was pleasant and smooth. Comfortable waiting area. More

by absanagursky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen (Service)
May 18, 2023 -

MINI of Towson responded

Hello, thanks for your praise and kind comments about Allen. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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