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Big Star Hyundai

Friendswood, TX

Overview
Reviews
4.2
6,890 Reviews
Call Dealership (281) 819-4846
View Awards

17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,890 reviews

December 01, 2024

They help me with me know my situation and was very professional from start to finish More

by jhawkins40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Shurafa
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Dec 02, 2024 -

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 01, 2024

Valor was very nice had a positive attitude the experience was 10/10 I recommend. More

by madysenbecerril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
zzValor zzOjeda
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Dec 02, 2024 -

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 01, 2024

Amazing guy! Epitome of customer service. Never worked with Juan before but he is now in my top 2 right next to Kaleb. More

by avonbytillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez, Kaleb Chadwell
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Dec 02, 2024 -

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 30, 2024

Got me in! Moved up my appointment and I lived the video of my dirty air filter! More

by tjwillner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in service. David in service over the phone.
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Dec 02, 2024 -

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 28, 2024

Car spent 5 work days at dealership. I called daily for a status. My phone calls were NEVER returned. I just wanted an update. Additionally I was without a car and this dealership has More

by NZReit
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffy Hernandez
Report | Print
Dec 02, 2024 -

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Kohl Young, Service Direcor, kohly@bigstarhyundai.com

November 28, 2024

Very informative and professional staff. I was advised of all options. Thank you for the great service. More

by cherylaev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of my service provider’s name.
Report | Print
Dec 02, 2024 -

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 28, 2024

Oil change took nearly 2 hours with appt. Then they constantly trying to upsell services needed. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Report | Print
Dec 02, 2024 -

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Kohl Young, Service Direcor, kohly@bigstarhyundai.com

November 28, 2024

Our salesman Nicholas Row was very nice and professional. He answered all my questions and helped me choose what I believe is the perfect truck for me. A couple of minor issues were also taken care of and I More

by K.CARLTON
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Row....sales
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Dec 02, 2024 -

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 28, 2024

Great customer service. Very Friendly. Met us at the door and answered all our questions. More

by RJAMES01477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
Report | Print
Dec 03, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 27, 2024

The $250coupon certificate you can’t really use it. I I google it up and it was saying that it was no good More

by roselowery53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arin Robeson, Nick Hernandez
Report | Print
Nov 27, 2024 -

Big Star Hyundai responded

Thank you for your review. Sorry to hear about what you found on Google's search engine. As you know, the internet is a mix of fact, fiction and opinion. In order to use the gift card, you will need the Access Code from the card and must activate it here: https://member.entertainment.com/account

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