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South Point Hyundai

Austin, TX

4.2
2,400 Reviews

4610 S Interstate 35

Austin, TX

78745

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2,400 Reviews of South Point Hyundai

August 02, 2025

Had a great experience and quick service, all the staff were friendly, knowledgable, clean atmosphere. More

by sgw76574
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Aguilar, Carter Palmer
July 21, 2025

The service and attention to me and my car is always premiere. I wouldn’t go to any dealer other than South Point! I always have had a great experience there More

by anthonyr.fresch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Naser, Carter Palmer, Jim Hayth, Derrick Far, Rudy Varela
Aug 01, 2025 -

South Point Hyundai responded

Thank you for your review. We are glad you always have a great experience with us.

July 21, 2025

Sheldon was great to work with- very straight forward and effective communicator. No games, and made sure I had a good experience. More

by Miller9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheldon Boyce, Carter Palmer
Aug 01, 2025 -

South Point Hyundai responded

Thank you so much for your review of Sheldon and your experience.

July 14, 2025

The service department is poorly run and understaffed, at least that’s what we hear every time we have an issue. We purchased our new Genesis here but cannot imagine having them service it in the future. Fro More

by Paige Hanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Repp, Carolyn Smith
Aug 01, 2025 -

South Point Hyundai responded

Thank you for your feedback. We are making improvements.

July 14, 2025

Service staff friendly and knowledgeable. Service area clean and inviting. Service was completed in timely manner More

by abuelosaenz@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Palmer, Dave Stevens
Jul 15, 2025 -

South Point Hyundai responded

Thank you for your review and we are happy that you had a positive experience with our service department.

June 28, 2025

Just purchased two new tires and dealership says we need to replace one and will not warranty it. Had an alignment done when tire purchased but tires still leaned and can’t get service dept to make it right More

by Portia_kirby
Recommend Dealer
No
Employees Worked With
Can’t remember name
Jul 15, 2025 -

South Point Hyundai responded

Sorry, if you feel that you had a bad experience with our service department. Your tires have a manufactures defect warranty from tire company and not from Genesis. If you need to reach out to our service department please feel free to contact us. .

June 27, 2025

Carlos helped me find a car that I absolutely love! He worked with us and made sure our preferences were always looked at. More

by wgafa2622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Aguilar, Derrick Far
Jul 15, 2025 -

South Point Hyundai responded

Thank you for the positive feedback and vibes for your salesperson Carlos Aguilar. We hope you enjoy you're new ride.

June 20, 2025

Wow, what a disappointment! I drove 40 minutes to that dealership for a very nice deal they advertised online. I should have known better... an ad of a car @ $35K and then out o More

by Isak
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
John Bernhardt
Aug 01, 2025 -

South Point Hyundai responded

Your feedback has been noted. We don't use bait and switch tactics.

June 07, 2025

Terrible service advisors. They fired any one that knew about Hyundai's and what issues they have and replaced them with sales people. So be warned, you're going to have old fa More

by 1111111111111111111111111111111111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Williamson, Emmanuel Soto
Aug 01, 2025 -

South Point Hyundai responded

We are sorry that you had a difficult time with our service department. Please reach out to our service director Tim Scott.

June 07, 2025

Service was efficient and thorough, and our Sonada came back clean. Staff were very polite. More

by Jbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Hayth
Aug 01, 2025 -

South Point Hyundai responded

Thank you so much for your review of our staff.

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