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Pritchard GMC

Mason City, IA

4.4
14 Reviews

4510 4th St SW

Mason City, IA

50401

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Showing 14 reviews

September 24, 2025

Friendly and knowledgeable about my recall. Service was quick and reached out as soon as service was completed. Answered any questions I had. Awesome department !! More

by Nut
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark
September 17, 2025

Was able to get an appointment for an oil change within a short time. My Yukon was ready when promised and I was pleasantly surprised that my bug covered windshield had been cleaned! Always courteous and f More

by butlervm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
August 28, 2025

Friendly, fast service. Got an appointment right away. That fit in my schedule. Thank you! More

by bettyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentlemen at front counter
August 12, 2025

Though I live out of town I prefer going a little farther to get good service. They have always been good about getting me in and I have received good service here. I would not hesitate to buy my next car he More

by Sue king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry I didn’t get his name
July 14, 2025

Very courteous, thorough, and knowledgeable outfit. Got my truck in right away and did the service work in a decent amount of time More

by Woodsman1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
February 19, 2025

BUYERS BEWARE This is dealing with the Pritchard purchase of Schukei Chevrolet. THEY NO LONGER HONOR SCHUKEi's LIFETIME OIL, TIRE, AND BATTERY program that was purchased with the vehicle. More

by starksurveying
Recommend Dealer
No
Employees Worked With
NA
August 08, 2024

had a great experience at prichards. they helped me out greatly big thanks to josh ! he worked with me to find the perfect car for me despite running into bumps in the road! very greatfu More

by ariannadinovi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
josh cunningham
February 13, 2023

5 V reference was the reason it was taken in. Very thorough on the work that was performed. More

by GmcYukon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
May 03, 2022

Great people, great service. We moved here from Minneapolis last July and the dealership did everything possible to get us into a car that we love! Can’t wait for our next car! More

by Twaldeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone
November 22, 2021

Always great at getting me in when it’s convenient for me, complete the service professionally. Always welcoming! More

by Rsbalek10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
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