Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Busam Ford Lincoln
Wilmington, OH
201 Reviews
The History Of Busam Automotive
It all began in 1909 when Henry Ford's vehicle began to break down while traveling through Cincinnati, OH. Henry Ford asked around Cincinnati as to who could fix his Ford, and was immediately directed to Joe Busam's blacksmith shop. Joe Sr agreed to complete the repairs on the vehicle, and performed a job so well that Henry Ford personally asked Joe to open a service facility. Within three years Joe Busam began selling Fords and became the first Cincinnati Ford dealership! Joe Sr. operated the initial Busam Ford dealership throughout the 20's, 30's and into the early 40's until he passed away in 1946.
Representing the second generation, Joe Jr. took over the family business after returning from World War II. Joe Jr. began taking on new challenges and began selling multiple franchises throughout his tenure as dealership principal. It was an interesting mix of manufactures, many of which have come and gone including: Tucker, Packard, Rambler, Studebaker, Peugeot, Maserati, Yugo, Alfa Romeo, and Datsun (Which was later renamed Nissan). What began as a service center has now developed into three franchises including Nissan, and Subaru with two locations in Cincinnati. In 1993 Joe Jr. passed away leaving the dealership to the third generation John and Charlie.
Together they operate a forty-year old tradition and represent the oldest Nissan dealership in Cincinnati. The Busam family has continued to expand into new brands and opportunities as their father did before them. The family now continues with Joe Jr., son of Charlie, who took membership into the family tradition at an early age. Starting at the bottom and working upwards in positions, Joe currently assists in management of all three brands.
After one hundred years of service, Busam is still a family owned and operated business and strives to present the same unparalleled customer service that it did nearly a century ago. We have stood the test of time thanks to a dedicated emphasis on the importance of family values, honesty and building positive relationships within our community.
We are dedicated to offer you the opportunity to become part of the Busam Family! There is a reason why we are "The Dealer, Closest to your Heart!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 201 reviews
August 25, 2025
Amazing service! We whee in from NJ for a show at WEC, my truck blew the DEF injector, I called from the road and they had me bring in my truck the next morning! It w We whee in from NJ for a show at WEC, my truck blew the DEF injector, I called from the road and they had me bring in my truck the next morning! It was ready the next day! So kind and understanding! One of the best service departments I have ever dealt with!! More
by amyjsuess
Verified CustomerEmployees Worked With
August 24, 2025
Very easy to deal with. Super friendly. Willing to work with me and my budget and try not to over sell me on something I didn’t want or need! Super friendly. Willing to work with me and my budget and try not to over sell me on something I didn’t want or need! More
by MATTBEEBE96
August 20, 2025
Shane Nicely did an amazing job going over the vehicle , and making sure it met my needs and my budget. I will definitely purchase from Shane again. James took extra time to find financing that ga and making sure it met my needs and my budget. I will definitely purchase from Shane again. James took extra time to find financing that gave me the best warranty and payment , was the easiest purchase I have ever made on a vehicle. Vehicle had some unfinished work , which I knew about, the service center made short work of it and stayed in contact with me. More
by Treated like a VIP
August 17, 2025
All together an easy process. The finance manager was easy and entertaining to work with. I would recommend them to anyone. The finance manager was easy and entertaining to work with. I would recommend them to anyone. More
by SHAWPE
August 14, 2025
Great service department-Great parts department. Was in an out in under 45 minutes TOP NOTCH SERVICE . Was in an out in under 45 minutes TOP NOTCH SERVICE . More
by connera66
Employees Worked With
August 10, 2025
I went in to find out about a SUV that I was thinking about and ended up buying a different SUV that I had saw but didn’t even think about buying. I ended up buying the one that my salesman Rick had show about and ended up buying a different SUV that I had saw but didn’t even think about buying. I ended up buying the one that my salesman Rick had showed me and I’m glad that I purchased it. More
by BTROXEL1959
August 09, 2025
I was pleased with the experience at Busam Ford. The salesxteam was great to work with. The salesxteam was great to work with. More
by RANDRINDAYTON
Employees Worked With
August 08, 2025
The dealership sales department and service department were both great! I would highly recommend to anyone looking for a dealership operates fairly and doesn't create a high-pressure environment!! were both great! I would highly recommend to anyone looking for a dealership operates fairly and doesn't create a high-pressure environment!! More
by DND0
August 08, 2025
I worked with my brother in law and the whole staff seemed to have my best interest at heart seemed to have my best interest at heart More
by JONELLISDVM
Employees Worked With
August 08, 2025
Very helpful and easy to work with. Friendly service. Made my first car purchase easy as possible. Friendly service. Made my first car purchase easy as possible. More
by JOE.HILES
