North County GMC

Great place to buy a new truck and have coffee Gleen is a great salesman is a great salesman More

Karla is the best! she is patient, attentive, and gives multiple options. literally the sweetest! she is patient, attentive, and gives multiple options. literally the sweetest! More

I can honestly say my experience at North County GMC was the quickest, easiest, and most enjoyable car buying process I’ve ever had—and I’ve bought a lot of cars! From the moment we arrived, Victor, our sal the quickest, easiest, and most enjoyable car buying process I’ve ever had—and I’ve bought a lot of cars! From the moment we arrived, Victor, our sales guy, was so warm and friendly that it felt like we had known him for years. I believe because of Victor speaking to Tim, the general manager, about our situation that this was the reason why things transpired into a great car buying experience. Tim and Victor truly went above and beyond to help get my husband into his dream truck—something we didn’t even think was possible. Victor had great communication with us the whole time. He was our middle man trying to coordinate everything for us and we are forever grateful. Then we met Alex, the sales manager, and he was extremely fair and transparent, which made us feel so comfortable. And to finish the whole process David in finance was so informative, helpful, and patient while explaining everything to us. What really stood out was how there was absolutely no pressure—just genuinely nice people working hard to make things happen for you. Their teamwork and kindness were unmatched, and I mean that! I walked away not just with a great deal but also with a huge smile. If you want an stress-free, friendly, and efficient car buying experience, go to North County GMC—you won’t regret it ! More

Todd R. Failed to inform us of a la carte 30k options prior to us signing the contract. We were charged approx $1,000 for this service. We are outraged by t Failed to inform us of a la carte 30k options prior to us signing the contract. We were charged approx $1,000 for this service. We are outraged by the lack of information we received and the disregard of our time. They had us waiting for a car wash when we were the only customers standing outside. we provided a 20 minute ETA and yet we still waited for the car wash. It wasn’t even dried. Nonetheless, I am a disappointed customer. More

North County GMC has had my van for 10 weeks with no resolution. They damaged the vehicle’s wiring and still haven’t repaired the cluster unit. When I came to pick it up after 7 weeks, the battery was d resolution. They damaged the vehicle’s wiring and still haven’t repaired the cluster unit. When I came to pick it up after 7 weeks, the battery was dead, the vehicle wouldn’t start, and wiring for multiple electrical components was hanging out from under the dash and around the vehicle — with no explanation from the service writer. I’ve had to initiate every contact myself, as they’ve provided no updates. I raised all of this with the service writer and general manager over a week ago, but still no response or resolution. This van is a daily driver for our family, and their lack of communication and accountability is beyond frustrating and completely unacceptable. More

Kelly Chiariello my service representative made the schedule repair seamless and effective. Scheduled maintenance and repairs were performed with expertise by the skilled technician. So very grateful schedule repair seamless and effective. Scheduled maintenance and repairs were performed with expertise by the skilled technician. So very grateful to have a great maintenance team supporting me and my vehicle! More

My overall experience at this dealership was one of the most under whelming I've ever experienced at North County GMC Cadillac. I've purchased vehicles there before and this time I did not feel I was being most under whelming I've ever experienced at North County GMC Cadillac. I've purchased vehicles there before and this time I did not feel I was being accommodated or experiencing good customer service while there. My first sales person was condescending and talked me out of being a motivated Buyer and purchasing a vehicle while while at the dealership . After speaking to sales manager a couple of days later via phone, I went through with my purchase. When I went to pick up my vehicle that I purchased online, I didn't recieve salutations, friendly smiles or acknowledgment from the staff aside from the direct person (Karla Leyva) who was delivering my vehicle to me. She was attentative, friendly and not working in hast to get me out the door. Karla is a great asset to the dealership and should be recongnized by her dealership for her positive contribution to the company. More