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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.7
1,653 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,653 reviews

September 02, 2025

We do not typically shop local but working with Isaac changed that for us so much, we bought 3 vehicles from him for our friends and family and would recommend Spitzer to anyone! Everyone treated us grea More

by Happycustomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac David
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Sep 10, 2025 -

Spitzer CDJR Mansfield responded

We are honored to have your confidence and loyalty with us at Spitzer! It truly motivates us to keep helping our customers have great experiences that don't drag on for long hours. Isaac will be grateful to have received your review and recommendation. We hope to be of service to you for years to come!

August 29, 2025

Took numerous attempts to make an appointment. Problem is not corrected and comparison vehicle that was tested to mine was not exactly the same. More

by TATCAHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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August 29, 2025

They got me in as scheduled ,took1. 15 Hr. Not bad Thank you for the service More

by schuken1962
Recommend Dealer
Yes
Employees Worked With
Don't have paper work with me at this time
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Sep 05, 2025 -

Spitzer CDJR Mansfield responded

Your feedback is well received! We hope to have an opportunity to assist you again in the future. It would be our pleasure to serve you.

August 28, 2025

I was well pleased with the entire process. Work was well done and really appreciated the courtesy drive home and later that day, the delivery of the car. More

by JOHNCLAUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Spitzer CDJR Mansfield responded

Your positive feedback is much appreciated John! We hope our services were to your satisfaction, it would be our delight to have another opportunity to serve you so. Well wishes from our team!

August 27, 2025

Tim was very helpful and very nice in the service department…… kept me updated very efficient….. They did a great job. More

by LOUIERAUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Spitzer CDJR Mansfield responded

Tim and our team work diligently to kindly help our customers get their vehicles serviced efficiently. Please rest assured we value transparency on our automotive work because we want you to feel confident in the quality work we do. We encourage you to visit us for any of your automotive care.

August 27, 2025

The people I dealt with mainly Tim Wolford were very professional and courteous and knowledgeable. At 83 I am not seeing that kind of service these days. Thanks for waiting I'm sorry it took so long a More

by CCDETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Sep 05, 2025 -

Spitzer CDJR Mansfield responded

Your positive feedback for Tim is greatly appreciated! We look forward to assisting you on your next visit. Until then we wish you safe travels!

August 25, 2025

I was impressed when I called in, to get an appointment for my car. I spoke with a really nice customer service representative. He was able to give me an appointment, right away. Fast service, professiona More

by redhattergg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 24, 2025

Spitzer Jeep service department is the best! As a female, I have encountered some very unpleasant dealerships in the past. I always feel safe and well taken care of at spitzer. The Jeep service More

by jillwaite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Spitzer CDJR Mansfield responded

Thank you for writing about your positive experience with us! We are so glad to hear our team was welcoming because it is truly a mission of ours to make all of our customers feel welcome. Please feel reassured that we will take great care of you and your vehicle because your safety and satisfaction is our priority!

August 22, 2025

The service was good, but I had a coupon for discount for tire rotation and gave it to service manager, but when I got home discovered it was not used on bill. More

by Albert McCabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think it was Steve, Kendra Weaver
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August 22, 2025

Tim and the crew are so very nice and make you feel very welcome and help with all your concerns More

by rcrawford405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your 5-star rating and we are happy to hear that Tim took great care of you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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