Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Don Vance Chrysler Dodge Jeep Ram
Marshfield, MO
62 Reviews
Don Vance Auto Group is 3rd generation locally owned and operated.
At the helm of Don Vance Ford and expanding to include Don Vance Chrysler Dodge Jeep Ram, our legacy is woven with the spirit of service, expertise, and a passion for delivering excellence. It all started with Big Don, a retired U.S. Air Force veteran who started into the world of car sales in 1978, planting the roots of the original Don Vance Ford in Versailles, Missouri. Through dedication and learning the ropes, Big Don laid the foundation of our commitment to quality and customer trust.
His son, Don Vance Jr., stood alongside him, absorbing and modernizing the business for 11 years before co-founding Don Vance Ford in Marshfield in 1992. Since then, Dons wife Vickey and their 3 kids- Donald, Andrea, and Savanna have joined the business. Though the car industry is ever changing our goal has always been the same: showcase America’s best vehicles, fairly priced, and forge relationships based on unwavering trust and love for what we do.
Our accolades, from being one of Ford’s top dealerships for Super-Duty Trucks to receiving the prestigious President’s Award over the years, reflect our commitment to excellence. But our dedication goes beyond sales—our foray into Don Vance Chrysler Dodge Jeep Ram expanded our horizons, enabling us to redefine exceptional customer experiences. Awards like the FCA Customer First For Excellence Award, bestowed upon us consecutive years, validate our relentless pursuit of providing unparalleled service, as judged by esteemed organizations like J.D. Power & Associates.
At the heart of our business beats a commitment to service, extending from our customers to the communities we proudly serve. Our state-of-the-art facilities and a team of Certified Technicians, Advisors, and Support Staff ensure that whether it’s a routine oil change or extensive engine repairs, your vehicle needs are handled with expertise and care. Here at Don Vance, we’re more than a dealership; we’re a family, treating employees, vendors, and customers alike with the warmth and care that family deserves.
Experience a car-buying journey redefined at Don Vance, where upfront pricing meets downhome service. Our commitment is simple: offer our very best price, harnessing our buying power and discounts, ensuring transparency from the start. Whether you’re purchasing your next vehicle from us or allowing us to find your perfect match, expect not just a great deal on a quality vehicle, but an experience you’ll delight in sharing with friends. At Don Vance, it’s not just about selling cars; it’s about fostering relationships that stand the test of time
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 62 reviews
September 19, 2025
Great customer service. Very friendly and helpful! Made me want to come back again & service my car there again. I felt appreciated. Very friendly and helpful! Made me want to come back again & service my car there again. I felt appreciated. More
by angietrophyshop
Verified CustomerEmployees Worked With
Ryan Davis
September 19, 2025
They are amazing! Steve was honest and up front and answered all of my questions. I feel that I got a fair deal and it was done in a timely manner. Pricing was very Steve was honest and up front and answered all of my questions. I feel that I got a fair deal and it was done in a timely manner. Pricing was very transparent. I would highly recommend buying a new vehicle at Don Vance. More
by Jason
Employees Worked With
Steve Nix
September 19, 2025
Went in to get a vehicle inspection, and needed to get some work done to pass the vehicle. John told me exactly what was needed, how much it would cost, and when they could do it. It all worked just like some work done to pass the vehicle. John told me exactly what was needed, how much it would cost, and when they could do it. It all worked just like he said. He gets a 5. More
by GNLSAMS
Employees Worked With
John
September 18, 2025
Always prompt courteous service I’ve taken both of our vehicles to Don Vance CDJR for servicing. Always request Chris to do the services he’s very thorough. vehicles to Don Vance CDJR for servicing. Always request Chris to do the services he’s very thorough. More
by larryrarcher
Employees Worked With
Chris
September 16, 2025
My experience with Don Vance is nothing short of excellent. From the moment that I drove into the dealership until I was handed the keys to my new vehicle. Thank you to everyone for the wonderful wa excellent. From the moment that I drove into the dealership until I was handed the keys to my new vehicle. Thank you to everyone for the wonderful way that I was treated, I truly felt appreciated. More
by wt98840ok
Employees Worked With
Mike Schofield, Madison Light
