RK Subaru
Virginia Beach, VA
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213 Reviews of RK Subaru
Service was excellent when I want to buy my new car, specially the sales associate Will! He went above and beyond to ensure that we had everything we needed and took the time to answer all of our questi specially the sales associate Will! He went above and beyond to ensure that we had everything we needed and took the time to answer all of our questions! More
Will was absolutely amazing throughout my Subaru purchase. He took his time helping me choose the right car, explained everything in a way that was easy to understand, and made me feel completely co purchase. He took his time helping me choose the right car, explained everything in a way that was easy to understand, and made me feel completely comfortable the whole time. What I appreciated most was how genuine and patient he was—no pressure, no rushing, just honest help. He made sure I got exactly what I wanted and made the whole process surprisingly easy. I’m truly grateful for his service and would definitely recommend Will to anyone looking to buy a car. Loving my Subaru already! More
We recently purchased a new Subaru from RK Subaru. Will L. was the sales associate. Throughout the process, Will was professional and courteous. We weren't bombarded with phone calls, and there was no Will L. was the sales associate. Throughout the process, Will was professional and courteous. We weren't bombarded with phone calls, and there was no high pressure to buy right now. Will was receptive to our questions and concerns. There was a scheduling error the day of purchase which was not Will's fault. He was very apologetic for any inconvenience. Actually, there was no inconvenience as another sales associate (Nick) stepped in to begin the sales paperwork process. He was also professional and courteous, and the process went smoothly from beginning to end. The Sales Manager (Nathan?) also stepped in to ensure that things were proceeding. As it turned out there was no dead time during the process. The finance representative was also professional and courteous. There was no high pressure to purchase additional warranty coverage, which we appreciated. All in all, we were very satisfied with the interaction with all RK staff. We felt that they valued our business. This is our 4th Subaru purchased at RK. We would buy again using Will, or Nick for that matter. We highly recommend RK and either sales Associate. Frank L. More
A great dealer and some good people, others not so much. Wonder if manufacturer says 5 quarts of oil in Subaru ascent why I get charged for 6. They did not give me quart to top off from time to time. If it Wonder if manufacturer says 5 quarts of oil in Subaru ascent why I get charged for 6. They did not give me quart to top off from time to time. If it takes 6 quarts, should not the manufacturer correct their documents. Puzzle. More
Always an amazing experience, especially when you deal with David! Always a smile on his face and he gets the job done. Thanks so much for your kindness friend. A special thanks to all of the RK family fo with David! Always a smile on his face and he gets the job done. Thanks so much for your kindness friend. A special thanks to all of the RK family for treating me like I am part of yours! More
We throughly enjoyed working with L J Farrell on the purchase and final delivery of our Subaru Forrester. He's been so patient with 2 old people that are trying to learn how to operate our new vehicle. purchase and final delivery of our Subaru Forrester. He's been so patient with 2 old people that are trying to learn how to operate our new vehicle. He's a fantastic and kind person and an asset to RK. More
Very grateful for the hospitality and communication provided by LJ. Thank you for working me financially in this economy. My family and I will be coming back! provided by LJ. Thank you for working me financially in this economy. My family and I will be coming back! More
In my experience in car buying, salespeople have always been shady to me, but in the case of LJ really showed me that I could trust this dealership, nothing but honesty and transparency been shady to me, but in the case of LJ really showed me that I could trust this dealership, nothing but honesty and transparency More

