Great Lakes Subaru

Service was timely and performed as promised. Oil filter was changed ,not wiped off as some other dealers are doing. Tire pressure sensor was replaced as it was defective. all tires rotated as pr Oil filter was changed ,not wiped off as some other dealers are doing. Tire pressure sensor was replaced as it was defective. all tires rotated as promised. More

We went to look for a newer Outback or Forester, no intention to purchase. Angelina was wonderful. She was very knowledgeable and informative. I love that all the salesman worked together and didn't "c intention to purchase. Angelina was wonderful. She was very knowledgeable and informative. I love that all the salesman worked together and didn't "compete" for our business. We ended up trading our truck for a 2025 Subaru Outback! THANK YOU to the staff. More

Best car purchasing experience! Feels like buying from family! Will only buy from this dealership! Feels like buying from family! Will only buy from this dealership! More

I was very disappointed when I got my car back. You had replaced a wheel bearing as well as a wheel on the rear passenger. At the same time I asked for a 24 month checkup and oil change and tir You had replaced a wheel bearing as well as a wheel on the rear passenger. At the same time I asked for a 24 month checkup and oil change and tire rotation. That is where the disappointment occurred. As part of the tire rotation and or 24 month checkup I would have expected the tire pressures to be checked, and filled it needed. That was not done. My tires were low when I came in. After getting in my car and drove a bit, I saw that the only tire sufficiently inflated was the one that had the wheel replaced. At home I looked at the tire on the rear passenger, and it was the same tire that was there when I brough the car in. I assumed the Tire rotation never occurred ( but I was charged for it), If the rotation had occurred, that scratched tire would have been on passenger FRONT. After a second visit to the dealer they rotated the tires. I have had tire rotations done in the past and the shop usually tells me to return in a few days to have the torque on the lugs checked.. That did not happen either. Must have been an off day for the technician. Too bad I had to catch their mistakes. This won't affect me returning to Great Lakes for more service, but really charging me for something not done. More

We have purchased most of our cars from Great Lakes and have been satisfied with their sales and service. Maurice was our most recent product knowledge expert sales representative and he did a great job. have been satisfied with their sales and service. Maurice was our most recent product knowledge expert sales representative and he did a great job. He thoughtfully listened to us and provided us with thorough information and options. We are very happy with our new Subaru and we would recommend Maurice Stevenson to our friends. More

Thanks for making my car buying experience a pleasure. I am really having fun learning about and driving my new car. Thanks. I am really having fun learning about and driving my new car. Thanks. More

Excellent service! Noah was very informative in the diagnosis and was very helpful with scheduling! Noah was very informative in the diagnosis and was very helpful with scheduling! More

Very easy to work with and no high pressure sales tactics helped make the buying a new car pleasant. helped make the buying a new car pleasant. More

Excellent service, honest response to my questions. Provided a loaner to take to work while repairs were completed. Provided a loaner to take to work while repairs were completed. More

This is my third car from this dealership I will buy a fourth. They are great to deal with fourth. They are great to deal with More