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Serra Honda Grandville
Grandville, MI
2,344 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,344 reviews
December 08, 2025
Cale Bemke is Very friendly. Usually he recommended to customer… which is good Parts for Car good to run ( like Tire) and Customers satisfaction. Usually he recommended to customer… which is good Parts for Car good to run ( like Tire) and Customers satisfaction. More
by Thule_18
Verified CustomerEmployees Worked With
Cale Bemke
December 07, 2025
Connor is personable and hard working. He provides A+ customer service. I like that Connor is knowledgeable and that we can communicate through email as well. He is quick with his response He provides A+ customer service. I like that Connor is knowledgeable and that we can communicate through email as well. He is quick with his responses. When I had my car there those last time, he stayed five minutes extra because he knew I was almost to the dealership. He was there to hand me my keys when I picked up my car. More
by cindy.petter0623
Employees Worked With
Conner
December 07, 2025
Wow, service was being completed on my vehicle. I waited in the waiting room. After an outrageously long time, I checked in to see how progress was on my vehicle. I learned that the vehicle had bee I waited in the waiting room. After an outrageously long time, I checked in to see how progress was on my vehicle. I learned that the vehicle had been completed nearly 2 hours ago. I never received a phone call, a text, and nobody checked to see that I was still in the waiting room. Lack of communication regarding the completion service on my vehicle. It’s very unprofessional, especially considering I had waited in the waiting room for 5 1/2 hours, nearly 2 of which vehicle service was completed More
by mndyke
Employees Worked With
Ukn
December 06, 2025
Excellent customer service, quality work. I would recommend Serra Honda to any friend or family member who was seeking a new vehicle or wanting to have work done on a current vehicle. I would recommend Serra Honda to any friend or family member who was seeking a new vehicle or wanting to have work done on a current vehicle. More
by sminnemalvt
Employees Worked With
Phil
December 06, 2025
The service department at Serra Honda Grandville, is very organized and helpful, with in return makes your life stress free, when it comes to your vehicle maintenance needs. organized and helpful, with in return makes your life stress free, when it comes to your vehicle maintenance needs. More
by dretterath21
Employees Worked With
Conner
