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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.7
1,464 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,464 reviews

January 16, 2026

Derek was absolutely the best, he listened to me and made this painless. While I wasn’t financing anything, the finance manager help facilitate getting me out quickly as well.. More

by KH
Recommend Dealer
Yes
Employees Worked With
Derick
Jan 17, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear about the teamwork. Always encourage teamwork but harder to enforce especially during the 1st couple weeks of the year. Tough time in the car biz. Thank you for the review KH and we appreciate your business! -Justin Harmon (General Manager)

January 13, 2026

Quick and professional experience. Brandon Boykin was very helpful throughout the entire process. Overall good experience. More

by Matt M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Boykin, John Langley
Jan 14, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Brandon keeps on climbing. Between sales and customer satisfaction we continue to see his skill set better each day. Thank you for sharing Matt and thank you for the opportunity to earn your business. -Justin Harmon (General Manager)

January 10, 2026

Convenient location and friendly staff. Tim (used car sales) sent videos on cars of interest to me. Greatly appreciated. More

by hansontroy83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle, Scott (mgr)
Jan 14, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks for mentioning the video! Part of our process is every lead receives a video of the vehicle of interest. Really help familiarize the customer with the vehicle itself and the person you will be working with. Nice to see it well received as the sales people do a lot! Thank you for the business and the review! -Justin Harmon (General Manager)

January 06, 2026

Great car, amazing price, exceptional sales rep, and service! I would highly recommend them to anyone car shopping More

by mark.a.dreyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Jan 07, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Mark. This is a rough time of the year for dealers which means a great time of the year for customers to find good deals. As soon as March hits, prices typically go up. Nice job taking advantage Mark. Thank you fort he business and taking the time to commend Derrick's efforts. -Justin Harmon (General Manager)

January 03, 2026

Excellent service and speedy purchase process. Eric and John were a pleasure to work with. More

by scphipps1515
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 06, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the recommendation. We try incredibly hard to make a positive impression on all customers that visit. Glad we were able to make your experience enjoyable. -Justin Harmon (General Manager

January 02, 2026

Derrick was great. I was mislead on the vehicle I drove 2 hours to see, so I was not happy with the professionalism of the dealership as a whole. More

by Parsonschris677
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Jan 06, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very sorry to hear and would love to speak to you about that. I can be reached at 614-880-2824 or justin@caldwellchrysler.com. We don't care for that and if Derrick was involved I can only assume it was a mistake. Either way, I would love to hear from you and see what we can do to better our process. Thank you for the opportunity and feedback. -Justin Harmon (General Manager)

January 02, 2026

The dealership was clean and friendly. The atmosphere was welcoming and warm. The selection of vehicles were great. More

by Lee_milita
Recommend Dealer
Yes
Employees Worked With
Erika th
Jan 06, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you. It's getting harder and harder to stock the correct inventory and find Used vehicles. Glad to hear you were satisfied with the selection and those encountered. Have a great 2026 Lee. -Justin Harmon (General Manager)

December 31, 2025

They was helpful and real good at explaining and nice people especially Brandon Boykin was good More

by hadaohio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Boykin
Dec 31, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Brando continues to better himself and sales each month. A lot of drive and focus from Brandon. Thank you for recognizing and hope your year ended strong. -Justin Harmon (General Manager)

December 30, 2025

Extremely disappointing and unprofessional experience. As an out-of-state buyer, I had a signed buyer’s order, confirmed out-the-door pricing, and active funding in progress with my credit union. Despite More

by Blanca Peña
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maria Jorge & Finance Manager
Dec 30, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Blanca, I'm sorry that you are disappointed that the vehicle was sold that you were interested in. I see in the notes that you were interested in this vehicle starting back on November 15th. Living between Texas and Miami and sending friends and family to look at the vehicle makes it very difficult to buy any vehicle. There is no dealer that will waiting 45 days to sell a used car. We do not hold vehicles unless we have money in the bank and (with out of state customers) documents signed. I understand that the timing was not ideal as you had committed to purchase this week and the vehicle was sold to someone else the same time. Best of luck and hope the New Year treats you well. -Justin Harmon (General Manager)

December 30, 2025

Tim Diddle was very helpful and made our buying experience smooth. So a definite thumbs up! 👍 More

by Rich
Recommend Dealer
Yes
Employees Worked With
Tim Biddle
Dec 31, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

We certainly work hard to try to make every visit/ purchase a smooth one. Thank you for the business and taking the time to review Rich. -Justin Harmon (General Manager)

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