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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

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Reviews
Vehicles
4.7
1,469 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,469 reviews

February 08, 2026

Brandon was busy so they gave me Tim. Tim was very very nice. The only thing was the price went up and Tim did not did not bring it back down. Other then that. Everyone was polite. From More

by catfishdave2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 10, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write. We are in the time of the year where vehicles have started to increase in value on the wholesale and the retail side. The good news, they are still going up after your purchase so don't be disappointed, you still caught the market while it was down. Thank you for the kind words and thank you for your business. -Justin Harmon (General Manager)

February 04, 2026

Worked with Joe Maslar on buying a Jeep and he was easy to work with and very helpful and I would recommend him to anyone. Great job! More

by Very Unhappy with Lebanon Ford.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Maslar
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Feb 10, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Never like hearing that a customer had a bad experience but always like to hear that the staff hear at Caldwell did a better job than a competitor. Thank you for choosing Caldwell and we appreciate you taking the time to review. Hope your new vehicle treats you well for several years! -Justin Harmon (General Manager)

February 02, 2026

Amazing experience. Walked in the door and greeted immediately. From the moment we sat down, it was like we were with an old friend helping us out and talking us throu More

by JDR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle
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Feb 10, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Tim has a great way removing any stress and tension had during a conversation. His intentions are civil and happy to have him represent the company. Glad to hear you feel the same JDR and appreciate you taking a couple minutes to share. Have a great February! -Justin Harmon (General Manager)

January 31, 2026

Smooth and easy experience from start to finish. Submitted info online to see if vehicle was in stock and was called right away. Staff was amazing to work with. More

by nstaniszewski.23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson, Kristina Ruh
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Jan 31, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you. We certainly try. On our 7th day of snow removal and probably another 2-3 more. Makes it hard to keep motivated working inside and doing double time outside. Thank you for the business and thank you for taking the time to leave a review. -Justin Harmon (General Manager)

January 30, 2026

I want to share my experience with Bob Caldwell Automotive. Before purchasing the car, their service was great, and I was happy with everything. However, after the sale, I encountered multiple issu More

by Bf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Harmon
Report | Print
January 30, 2026

Derrick (my sales guy) and his team were honest, pleasant and transparent during the entire process from purchase through delivery. I highly recommend Derrick and Bob Caldwell CDJR. More

by Carter3b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
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Jan 31, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Carter. Derrick is no longer a beginner. He knows what needs done to take care of the customer and your review is support to that. Thank you for taking the time and thank you for your business. -Justin Harmon (General Manager)

January 16, 2026

Derek was absolutely the best, he listened to me and made this painless. While I wasn’t financing anything, the finance manager help facilitate getting me out quickly as well.. More

by KH
Recommend Dealer
Yes
Employees Worked With
Derick
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Jan 17, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear about the teamwork. Always encourage teamwork but harder to enforce especially during the 1st couple weeks of the year. Tough time in the car biz. Thank you for the review KH and we appreciate your business! -Justin Harmon (General Manager)

January 13, 2026

Quick and professional experience. Brandon Boykin was very helpful throughout the entire process. Overall good experience. More

by Matt M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Boykin, John Langley
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Jan 14, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Brandon keeps on climbing. Between sales and customer satisfaction we continue to see his skill set better each day. Thank you for sharing Matt and thank you for the opportunity to earn your business. -Justin Harmon (General Manager)

January 10, 2026

Convenient location and friendly staff. Tim (used car sales) sent videos on cars of interest to me. Greatly appreciated. More

by hansontroy83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle, Scott (mgr)
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Jan 14, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks for mentioning the video! Part of our process is every lead receives a video of the vehicle of interest. Really help familiarize the customer with the vehicle itself and the person you will be working with. Nice to see it well received as the sales people do a lot! Thank you for the business and the review! -Justin Harmon (General Manager)

January 06, 2026

Great car, amazing price, exceptional sales rep, and service! I would highly recommend them to anyone car shopping More

by mark.a.dreyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Jan 07, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Mark. This is a rough time of the year for dealers which means a great time of the year for customers to find good deals. As soon as March hits, prices typically go up. Nice job taking advantage Mark. Thank you fort he business and taking the time to commend Derrick's efforts. -Justin Harmon (General Manager)

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