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Germain Hyundai

Columbus, OH

4.9
1,078 Reviews

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,078 reviews

February 14, 2026

I recently purchased a Hyundai Tucson Limited from Germain, and I couldn’t be happier with the entire experience. From the moment I walked in, I was treated like family. Rick Neutzling, my salesperso More

by jerryjackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Curtis
Feb 16, 2026 -

Germain Hyundai responded

Congratulations on your new Hyundai Tucson Limited, Jerry! We're thrilled to hear Rick and Gerold made your experience smooth and enjoyable. Thank you for choosing Germain Hyundai!

February 08, 2026

I have been totally impressed with the process at Germaine Hyundai. I have had the same representative, who works through each appointment for service, each time I go for service. He coordinates, ke More

by nutcracker1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Fox 5 star
Feb 09, 2026 -

Germain Hyundai responded

Thank you for sharing your positive experience with our team! We're thrilled to hear you've consistently received clear and supportive assistance from your representative. We appreciate your thoughtful review and trust in Germain Hyundai!

January 31, 2026

Amber is excellent! She’s very friendly and professional. My inspection paper was blank. I didn’t get to go over any areas of concern. More

by Juliealtman1764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber , Craig Imler
Feb 02, 2026 -

Germain Hyundai responded

Thank you for sharing your feedback about Amber's friendly and professional service at Germain Hyundai, Julie. We apologize for the oversight with your inspection paper, and we will work on improving our communication in the future.

January 24, 2026

Very easy to work with, happy to answer any questions that came up during the process More

by trbrown.4515
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Highley, Craig Imler
Jan 26, 2026 -

Germain Hyundai responded

We're grateful to have you as a Germain Hyundai customer. Thanks for the review!

January 19, 2026

Germain Hyundai is clean and comfortable. Vehicle was delivered in a delivery bay to allow us to get acquainted with the vehicle in a climate controlled environment More

by Smokinjoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerald
Jan 19, 2026 -

Germain Hyundai responded

Joe, we are glad to hear that you appreciated our clean facilities and climate-controlled delivery bay. Thanks for trusting Germain Hyundai with your business and enjoy your new vehicle!

December 29, 2025

Loved all the staff we dealt with. Mason was very thorough. They were great getting us in a new car and out the door More

by DS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason
Dec 29, 2025 -

Germain Hyundai responded

We’re pleased to read your review of our team! We’ll be sure to pass along your feedback to Mason and the rest of our team. Thank you for choosing Germain Hyundai!

December 23, 2025

Had to get brakes replaced and they was able to get done in 1 day (not counting the day is was dropped off) More

by kbidlack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Dec 24, 2025 -

Germain Hyundai responded

Thank you for choosing Germain Hyundai and for sharing your experience! We are happy to have helped replace your brakes in a timely manner. See you next time!

November 23, 2025

Jeremy was knowledgeable and very supportive with our needs, he made my car shopping experience very pleasant. Thank you Jeromy! More

by mnader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky handled the paperwork portion of the deal and he really knew his job very well, this made the process a breeze and speedy
Nov 24, 2025 -

Germain Hyundai responded

We’re glad to hear Jeremy provided such a supportive and pleasant car shopping experience at Germain Hyundai. Thank you for choosing us and for sharing your feedback!

November 17, 2025

I do miss the service manager. John Bricker and needed to find someone new. Tried very hard to make my experience even though I was there all day not of his own. Doing to fix my ca More

by kiska23
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tj
Nov 17, 2025 -

Germain Hyundai responded

Thank you for sharing your experience with us! We will pass along your kind words to John. Your business is appreciated at Germain Hyundai.

November 16, 2025

Thank you TJ for taking the time to fix the oil issue on my Hyundai Sonata. The new engine seems to have solved the problem. More

by Judi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T N Gibbs , Craig Imler
Nov 17, 2025 -

Germain Hyundai responded

Hi Judi, thank you for choosing Germain Hyundai and sharing your experience with TJ! We're so pleased to hear your new engine has solved the problem.

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