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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.7
1,477 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,477 reviews

February 25, 2026

Brandon was very professional & helpful with our car shopping experience! We shopped all day with no luck! Saved the best for last! More

by shantelly618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
February 23, 2026

We Kept Derrick over and he went above and beyond to make our purchase seamless and left feeling very comfortable and never pressured us to buy and we made that decision and it was a pleasure working with De More

by john.richard4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Feb 23, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great summary John and nice to know the whole family felt that they were heard. Derrick has a knack for lending his 100% undivided attention to whoever he is addressing. Very respectful and polite and nice to know customers pick up on that. Thank you for allowing Derrick an opportunity to earn your business and thank you for taking the time to review. Have a great end of February. -Justin Harmon (General Manager)

February 23, 2026

We had a great experience at this dealership. Derrick was super helpful and listened to us when we explained our situation. He stayed after hours, offered us options, very helpful from the start. More

by allieb06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Feb 23, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for passing the information along. It can be a tough job when the weather is bad and you have to clean snow off vehicles, fewer customers are coming in and you have to stay hours after close sometimes 2-3 times a week. The business can be brutal at times but it's nice to know that customers recognize the sacrifice. For the record, it's never a buying customer that keeps staff later that bothers anyone...ha. Have a great week and thank you for the business. -Justin Harmon (General Manager)

February 20, 2026

Thanks Tim Diddle. Appreciate all of your time and help with this. Really Awesome salesman. More

by jakestrohl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle, Tyler.
Feb 21, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear Jake and appreciate the recognition of staff. They finally have a small window of decent weather and they deserve some credit selling cars and working hard when they are not. Appreciate you for your business and review! -Justin Harmon (General Manager)

February 17, 2026

There was a a lot of back and forth and fixing and redoing but I felt that Tim was as honest and as helpful as possible throughout the experience of purchasing my first car. More

by mylahsmith1110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, Kay, Tim
Feb 19, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the feedback and glad to hear it eventually worked out. If there is anything else we can assist with Tim, myself and the rest of the crew will be here to help. Have a great rest of the week and weekend! -Justin Harmon (General Manager)

February 17, 2026

Dealership was very responsive from the first contact. I was treated very poorly a week prior, but Tim Diddle did it right! He happened to be ill that day, but hung in there until all the Ts were crossed More

by relkins45692
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle, Kristina Ruh
Feb 19, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear Tim was able to save the day. Thank you for sharing and thank you for the business. -Justin Harmon (General Manager)

February 14, 2026

Good costumer service ,very fast and efficient ́good price in the market. I was satisfied More

by mbendepro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Feb 16, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear everything went smooth. We scrutinize prices often to ensure that we are always pricing competitive. We do not claim to be #1 in the market but there is not a day that goes by where our collective inventory is not priced less than our competition. Thank you for your business and taking the time to post some feedback. -Justin Harmon (General Manager)

February 14, 2026

Very warm welcome, willingness to satisfy the customer, attentiveness, respectful to customer, and good customer service. More

by NSM
Recommend Dealer
Yes
Employees Worked With
Derrick
Feb 16, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the review and opportunity to earn your business. -Justin Harmon (General Manager)

February 08, 2026

Brandon was busy so they gave me Tim. Tim was very very nice. The only thing was the price went up and Tim did not did not bring it back down. Other then that. Everyone was polite. From More

by catfishdave2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 10, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write. We are in the time of the year where vehicles have started to increase in value on the wholesale and the retail side. The good news, they are still going up after your purchase so don't be disappointed, you still caught the market while it was down. Thank you for the kind words and thank you for your business. -Justin Harmon (General Manager)

February 04, 2026

Worked with Joe Maslar on buying a Jeep and he was easy to work with and very helpful and I would recommend him to anyone. Great job! More

by Very Unhappy with Lebanon Ford.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Maslar
Feb 10, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Never like hearing that a customer had a bad experience but always like to hear that the staff hear at Caldwell did a better job than a competitor. Thank you for choosing Caldwell and we appreciate you taking the time to review. Hope your new vehicle treats you well for several years! -Justin Harmon (General Manager)

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