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Great Lakes Hyundai of Dublin

Columbus, OH

4.5
500 Reviews
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2441 Billingsley Rd.

Columbus, OH

43235

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Showing 500 reviews

March 11, 2026

I had such a great experience working with Charles at Hyundai. From the moment I walked in, he was incredibly helpful, patient, and knowledgeable. He made the entire process smooth and stress-free, answe More

by Jocelyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles
March 09, 2026

Good customer service with Zachary Owens. He was very professional and personable. I would highly recommend him! More

by mom_gilles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zacharey Owens, tyler from finance
March 08, 2026

Excellent experience through all aspects of purchase. Arrived with a specific vehicle in mind and Laith made the purchase a quick seamless process. Will definitely be a repeat customer More

by robertabbott614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laith
March 08, 2026

I am so greatful! Charles W. did a fantastic job today helping me with my purchase. Was every bit of the person to understand my wants and needs! I appreciate his expe More

by marcy.organ07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Williams
March 08, 2026

Amazing service from Charles and I am very happy with where we landed on our financing. More

by austin20texas04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles, Tyler
March 04, 2026

Purchased car remotely. Great Lakes was highly communicative and did a great job managing expectations. Enjoyed working with Steven and Laura in particular. More

by PRESTON RUSSELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven, Laura P
March 03, 2026

The sales associates are very welcoming, I stopped by on a snowy day and was greeted outside by a person wiping the cars. The person I worked with was very transparent and easy to follow through talking thr More

by Deshawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Patterson, Tyler
March 02, 2026

POOR! POOR! POOR! Purchase a 2025 Used Vehicle from this dealership and will never do business with them again! Had an immediate problem that clearly e More

by rasile1
Recommend Dealer
No
Employees Worked With
Several
Mar 02, 2026 -

Great Lakes Hyundai of Dublin responded

Mr. Rasile, We apologize that our solution offered didn't meet your standards. We simply cannot send you $500 without looking at your vehicle... We've offered to help even a couple months after the purchase and that offer still stands. We just need to see the car. Thank You.

Mar 02, 2026 -

rasile1 responded

I notified your dealership 2 weeks after purchase of problem - NOT MONTHS!! GET YOUR FACTS STRAIGHT!! The car was purchased on Jan 28 and it is now March 2nd which is not MONTHS later! And it took you 4 messages and 5 days to even call me back otherwise it would have been even less time trying to resolve the problem! Prior to purchasing the car, we were told there were NO PROBLEMS with car (that it was basically spotless and perfect) - SHAME ON US FOR BELIEVING YOU and CLEARLY THIS PROBLEM was caused by a previous accident!! WE TRUSTED YOUR WORD - SHAME ON US AGAIN!! YOU DID NOT OFFER TO HELP - you said if I drive the car to you (which is a 5 hour round trip) that you MIGHT be able to help BUT that we would still probably be financially responsible!! I NEVER wanted money - I wanted DOOR FIXED and made that very clear to you!! Again - BUYERS BEWARE! Please do your due diligence before buying from Great Lakes Hyundai of Dublin! We believed what they said - that's on us but please don't make the same mistake because once you leave the lot they willn't help!

Mar 02, 2026 -

rasile1 responded

One final note to all potential customers of Great lakes Hyundai of Dublin - this was not a cheaper used car from the lot - This was a 2025 Genesis G70 with total purchase price of over $30,000.

February 28, 2026

Laura was incredible, very respectful and helpful. We will be using her for any future purchases. More

by Lauren S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirby, Laura
February 26, 2026

Zach was awesome ! ! I really enjoyed myself during the purchase process…I loved the vibe!! And I am enjoying my vehicle! More

by bshreve1977
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach and Steve
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