Great Lakes Toyota

Sales staff was nice and easy to work with. Any questions I had were answered. Paperwork was also sent in a timely manner as I needed to register the car in a different state. I enjoyed my car Any questions I had were answered. Paperwork was also sent in a timely manner as I needed to register the car in a different state. I enjoyed my car buying experience. More

Excellent experience buying our Toyota - from beginning to end . Fast and efficient. Definitely recommend! 5 ⭐️ to end . Fast and efficient. Definitely recommend! 5 ⭐️ More

I throughly enjoyed my experience at Great Lakes Subaru Toyota. They were quick to reach out about scheduling a test drive and welcomed me with any questions I had. Brandon was great, the overall process w Toyota. They were quick to reach out about scheduling a test drive and welcomed me with any questions I had. Brandon was great, the overall process was very smooth and would recommend anyone to this dealer for a good experience! More

service removed antenna before washing my van. They set it on the front seat and besides not reattaching, it left a black grease mark on the seat. Seems a faulty practice to put antenna on front s They set it on the front seat and besides not reattaching, it left a black grease mark on the seat. Seems a faulty practice to put antenna on front seat. More

Very upbeat and friendly, and very clean! Brandon was patient and explained everything to us. Brandon was patient and explained everything to us. More

Dan is the absolute greatest service advisor I've ever dealt with. I keep bringing my car to this dealership strictly because of Dan professionalism. dealt with. I keep bringing my car to this dealership strictly because of Dan professionalism. More

I had another good experience at Great Lakes. The deal went smoothly and all involved were great to work with. The deal went smoothly and all involved were great to work with. More

Great service in a timely manner. Everyone is pleasant and helpful. I appreciate the car wash! Everyone is pleasant and helpful. I appreciate the car wash! More

Dealership lied about the condition of the vehicle. I was told there was absolutely nothing wrong with this vehicle. Electrical issues from day one. No support, no help, nothing. They won't eve I was told there was absolutely nothing wrong with this vehicle. Electrical issues from day one. No support, no help, nothing. They won't even respond to a simple question of whether I'm ordering the correct part to fix the problem, which is a $700-$900 fix. Do your due diligence before buying a car from this dealership. They do NOT stand behind their self-proclaimed, buy with confidence disclosure. In addition, I have been asking for a copy of the paperwork I e signed and a copy of the $700 ceramic coating I had them complete before I picked the car up. It doesn't look like a coating was ever completed so before you agree to this service, make sure you validate it was actually completed. I showed up and there was dust and bird droppings all over the car. How does that happen in 1-2 days? Probably didn't, the service was probably never completed, which is why they won't send me a copy of the receipt. Horrible customer service and they blatantly lie about the condition of the used vehicles they are selling. BUYER BEWARE. It's been close to a month now and I still have not received any dealer paperwork or receipt for the coating I had them complete. They won't even provide me with the proper part # to order so I can fix my steering wheel light issue at my cost. ABSOLUTELY HORRIBLE CUSTOMER SERVICE. THEY DO NOT CARE ABOUT THEIR CUSTOMERS. BUY ANYWHERE ELSE. More

Put down a deposit for a 2026. Had to reach out to the salesman for updates while waiting 7 weeks for arrival. Salesman did not reach out when the vehicle arrived, but fortunately Had to reach out to the salesman for updates while waiting 7 weeks for arrival. Salesman did not reach out when the vehicle arrived, but fortunately I texted him that day as others were attempting to purchase. I was at the dealership waiting for 3.5 hours on purchasing day. Finance guy was quite pushy about gap insurances, spray coating, etc. at closing. More