Germain Lexus of Dublin

After 15 years continued experience, Germain Lexus remains a quality enterprise we enjoy dealing with. Quality products supported by knowledgeable Staff is a positive experience. remains a quality enterprise we enjoy dealing with. Quality products supported by knowledgeable Staff is a positive experience. More

If you are looking for a top tier sales associate at a top tier Lexus dealer, then look no further. Hands down the most knowledgeable, caring, friendly, and helpful person you will have the opportunity of top tier Lexus dealer, then look no further. Hands down the most knowledgeable, caring, friendly, and helpful person you will have the opportunity of working with. More

Jeannie was fantastic. She was not only knowledgeable about the vehicle, but she made the buying process seamless. Very personable and will go extra mile to make sure your She was not only knowledgeable about the vehicle, but she made the buying process seamless. Very personable and will go extra mile to make sure your questions are answered and you are taken care of. Not just a dollar sign to her. Made my 2 vehicle purchases with her and will forever be her customer. More

Thank you Lexus for making this purchase nice and easy! It was straightforward for it being mostly over the phone and out of state! Thanks Andy Butler for great communication and Noah and Bryan for the sal It was straightforward for it being mostly over the phone and out of state! Thanks Andy Butler for great communication and Noah and Bryan for the sale! More

Uninspiring purchase of a new Lexus 350 rx hybrid. Distracted sales person and long wait for a cash purchase. Did not provide the correct owners manual for the hybrid and after 6 months of trying eve Distracted sales person and long wait for a cash purchase. Did not provide the correct owners manual for the hybrid and after 6 months of trying every avenue and escalation, including Lexus USA, giving up. They don’t return calls or respond to email. For a company that prided itself on the customer experience I give them an F. The car is nice but probably will sell because I don’t trust the dealership for service. More

As a repeat customer, another great experience with Germain Lexus and Alain Bennett. An efficient and fair process. Germain Lexus and Alain Bennett. An efficient and fair process. More

Excellent sales customer service by Jimmie McDuffie and also Josh Welsh in the Service Department. Both customer oriented and trustworthy. also Josh Welsh in the Service Department. Both customer oriented and trustworthy. More

We did not feel pressured or manipulated here as we have at other dealerships. We were greeted and introduced to Jimmy as our sale person. He was relatable, personable, and professional. Showed us the car at other dealerships. We were greeted and introduced to Jimmy as our sale person. He was relatable, personable, and professional. Showed us the car fax on the Car we went to see and showed us the price breakdown, including tax and title. We hadn't planned on that and were short of the total purchase price. He suggested options to help us meet our goal and we came up with plan to drive it home today! I would definitely recommend Jimmy McDuffie for your next car purchase. More

To Whom It May Concern, I would like to express my appreciation for the outstanding service I received from Mr. McDuffie during my recent car purchase. From our first interaction, he treated me with c appreciation for the outstanding service I received from Mr. McDuffie during my recent car purchase. From our first interaction, he treated me with courtesy and professionalism, taking the time to listen to my needs and answer my questions patiently. It was clear that he was interested in helping me make the right decision rather than simply closing a sale. What stood out most was Mr. McDuffie’s respectfulness throughout the process. He communicated clearly, made me feel valued as a customer, and ensured that I was comfortable at every step. Even after the sale, he has followed up to ensure everything is going well with the vehicle. It was truly a pleasure working with Mr. McDuffie, and I would not hesitate to recommend him to others. Sincerely, Pedro Weisleder More

Everyone was very professional, thorough, helpful and patient throughout the initial contact to finally driving the car off the lot. We were expertly guided by Alain Bennett (our representative) through patient throughout the initial contact to finally driving the car off the lot. We were expertly guided by Alain Bennett (our representative) through the different Lexus products to end up with the car of our dreams and supporting services! More