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Jake Sweeney Buick GMC
Lebanon, OH
192 Reviews
Bill DeLord Buick GMC helps keep Ohio moving. We are a family-owned and operated dealership. We serve the cities of Lebanon, Cincinnati, Middletown and the surrounding communities. We typically keep around 200 combined New and Used vehicles at our Buick GMC Dealership in stock to ensure you have adequate selection.
For your financing needs, we have a dedicated Finance team who works with many local and national banks and lenders. We will work hard to secure the funds you need for your next vehicle purchase. Financing here is easy and convenient. Give our finance team a call at (513) 282-3561 to go over your scenario or click the button on the left to access our secure finance form.
When you arrive at our Service Department, you will find the accommodations clean and well-lit. We have complimentary Wi-Fi internet access, HD TV, free refreshments and coffee, and comfortable chairs! We are a huge facility with 18 Service bays so we can meet your needs in a timely manner. We have a courtesy shuttle to take you to your home or office until your work is completed. For extended work orders, alternate transportation is available.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 192 reviews
September 20, 2026
Logan Henderson was great to work with. He went out of his way to ensure I got the truck I wanted. He went out of his way to ensure I got the truck I wanted. More
by charlesepuckett
September 02, 2026
My experience was very good . Nate is very professional and good to work with and easy to talk to . Nate is very professional and good to work with and easy to talk to . More
by ch.shockley
Employees Worked With
August 29, 2026
I brought my 21 Acadia in for AC service. I also asked them to check a message that the front camera needs service. I told him the camera was working and that maybe they could reset the softw I also asked them to check a message that the front camera needs service. I told him the camera was working and that maybe they could reset the software. Also I told them the engine light had recently come on, although it was off now. His estimate was $400. That afternoon I got an email saying I needed a new AC evaporator, a new battery sensor and a new front camera plus $185 X 3 ($555) for diagnoses. Total over $4000. I called and told him I had taken the negative cable and sensor off the battery trying to reset the camera myself. It didn’t work but that was probably why the battery sensor set off the engine light. Also, how could replacing a $50 sensor sitting on the battery cost $500? I told him no thanks on replacing the sensor and the $1200 camera that still works. BTW the engine light has still not come back on. My bill for the AC plus $555 dx was $2700! They did knock $180 off the diagnostics, only charging $76 to read the check engine light code (compared to $0 at Autozone). Also, do these guys not fix anything? If they can’t or won’t reset a camera or check a sensor why bother? Just tell me up front you’re like jet mechanics who replace everything. Frankly, I’m so disappointed I won’t be back even though I’ve been a customer for ten years. More
by Bob from Waynesville
Employees Worked With
Derek
July 23, 2026
Jake Sweeney Buick GMC has done a nice job of taking care of my car. The service was good and the Manager was very helpful and courteous. of my car. The service was good and the Manager was very helpful and courteous. More
by TeresaL.Urti
Employees Worked With
June 29, 2026
Long term customer was told they wouldn't accept a local check (LCNB) for service rendered, then charge 3% credit card fee, which in Ohio, you can not charge more that your retailer fees. Have bought severa check (LCNB) for service rendered, then charge 3% credit card fee, which in Ohio, you can not charge more that your retailer fees. Have bought several vehicles for both business and personal, but will not be back. The place IS NOT a local, hometown business any more. More
by dougp1480
Employees Worked With
Jake Sweeney
June 17, 2026
I had my 2017 Yukon serviced on June 16th. Nate scheduled my service and kept me informed throughout the repair process - very professional. Nate scheduled my service and kept me informed throughout the repair process - very professional. More
by Dpworks
May 29, 2026
What I love best is you make and appointment first. Once you get to the dealership you check in… discuss the work to be done… you are given a print out of what you agreed on and given the cost of how m Once you get to the dealership you check in… discuss the work to be done… you are given a print out of what you agreed on and given the cost of how much will will pay. Options are given for transportation if needed or the option of waiting in a very nice waiting area. I was given a phone number of an immediate contact if I had any questions or concerns while they were working on my car. Just love it there. More
by donnajwoods47
May 27, 2026
Medina looked and found the truck I was looking for and got it to her location within a few days, which was awesome. She did a great job helping us out so we end up buying our truck from her. She made it n got it to her location within a few days, which was awesome. She did a great job helping us out so we end up buying our truck from her. She made it nice and easy and simple as I had to drive from out of town to pick it up. More
by 3
Employees Worked With
