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McGovern Ford of Beverly

Beverly, MA

4.3
558 Reviews

420 Cabot Street

Beverly, MA

01915

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Showing 558 reviews

January 31, 2021

I recently drop my car off for a recall and required service. Danny was friendly and knowledgeable. He took the time to listen and answer all of my questions. More

by c_worth72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 02, 2021 -

McGovern Ford of Beverly responded

On behalf of Danny, thank you! We are happy to know that he made sure everything ran smoothly and that both you and your car were well taken care of. Thank you for sharing your experience with us!

January 29, 2021

From the first phone call,Danny was very upfront and informative, letting me know what was needed and when the car would be finished great over all service, I'll be back when needed 👍 More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 02, 2021 -

McGovern Ford of Beverly responded

Hi Dave! We are pleased to know that you had a great experience and that Daniel made sure you were well taken care of! Thank you for taking the time to share your feedback with us!

January 25, 2021

I have done a lot of business with Kelly Ford over the I have done a lot of business with Kelly Ford over the past few months, and I could not be happier with the work that was done by Kelly Ford, especia More

by japrisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Deleon, Len Johnson and Daniel Morales
Jan 26, 2021 -

McGovern Ford of Beverly responded

On behalf of the service team, thank you! We are happy to know that you had a great experience and everything ran so smoothly! We really appreciate you taking the time to share this with us!

January 13, 2021

My wife and I went in to look at a particular car they had and Dave a great job working with us. No BS just a nice back and forth until we were very happy with the deal. More

by Edge ST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Labrecque, Stephanie Silva
Jan 15, 2021 -

McGovern Ford of Beverly responded

Congratulations on your Edge ST! We are happy to know that both you and your wife were well taken care of and that Dave and Stephanie were so helpful! We really appreciate you taking the time to share this with us!

January 13, 2021

Melvin DeLeon is awesome! He is currently working with us to get financial support from Ford on an used Escape bought recently from Kelly Ford! He is a great advocate and would highly recommend anyone to go More

by nathan.m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin DeLeon
Jan 13, 2021 -

McGovern Ford of Beverly responded

On behalf of Melvin, thank you, Nathan! We are happy to know that you had such a great experience and that Melvin took excellent care of you. We really appreciate you taking the time to share your feedback with us - take care!

January 09, 2021

Bruno, Adam, & Gary did a great job. Our 4th Kelly car in the family and counting - keep up the great work and thanks for a great deal and for “making it easy.” More

by Sflood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Sbordone, Adam Hoyt, Bruno Caetano
Jan 11, 2021 -

McGovern Ford of Beverly responded

We are happy to hear that! It is great that you had such a pleasant experience and that you were well taken care of. On behalf of Bruno, Adam, and Gary, thank you! We appreciate your loyalty!

January 03, 2021

Now I know why that people think car dealers are the worst people in the world. Today went in the buy a SUV from them, and told them did my homework what my truck is worth low was 12000. high was 19000. More

by Joe Legg
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Labrecque
Jan 05, 2021 -

McGovern Ford of Beverly responded

Hi Mr. Legg, we are sorry to learn about this. We did reach out to the General Manager regarding this and we learned that you came in over the weekend looking trade in your 2005 Dodge Ram for $19,000. Due to the mileage and condition it was in, unfortunately, it was not worth that amount.

Jan 05, 2021 -

Joe Legg responded

That is a total lie. What I said I have seen that same truck because it has a cummings diesel from 12000. --to 19000. Now was out shopping for a 01/04/21 and was given 9500. trade in for a brand new one.

December 23, 2020

Had issue with washer fluid not spaying on windshield. Obviously not a good time of year for that so they took me right in and fixed it in an hour. Very pleased with service and work. Paul N. More

by PaulN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Burns
Dec 24, 2020 -

McGovern Ford of Beverly responded

Hi Paul! We are pleased to know that the issue regarding your washer fluid was taken care of! We understand that running into that problem this time of year is not ideal, so we are glad that it was taken care of right away! Thank you, Paul! Happy holidays!

December 22, 2020

Outstanding service from my initial call through my service. Extremely prompt service, very customer centered, friendly, incredibly accommodating, price was right. They were able to provide my service More

by Armymom75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Brian" technician who serviced car, Melvin DeLeon
Dec 24, 2020 -

McGovern Ford of Beverly responded

On behalf of Melvin and Nolan, thank you! We are happy to know that you had such a great experience and that everyone was so helpful and accommodating! We really appreciate your recommendation! Happy holidays!

December 19, 2020

Had a below average experience at Kelly Ford in Beverly. The dealership itself was fine, although I didn't end up buying from Kelly Ford due to the poor customer service. Bruno was very unprofessional, rude More

by Ally D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruno Caetano
Dec 28, 2020 -

McGovern Ford of Beverly responded

Hi Ally, we are sorry to hear about this. We reached out to our General Manager who told us that Bruno was not actually at the dealership at the time that you were there. Please feel free to reach out so we can find out more regarding this matter - 978-922-0059. Thank you.

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