31 Dodge Service Centers near 94596near 94596

I was very pleased with the service I received on my - Johnny

I was very pleased with the service I received on my truck. The technician Jose was very professional and did a great job. I will use this company again for sure.

A good dealership that was easy to work with they worked - rileymuse

A good dealership that was easy to work with they worked hard to get a deal that we were both happy with.

Sale person was kind of pushy but friendly And well was - MYSIXTIES

Sale person was kind of pushy but friendly And well was respective to both of us

I almost never do online comments on a business. But here... - VodderMLD

I almost never do online comments on a business. But here it is. I have been disappointed in most every auto repair experience I have had for 25 years. This service shop was so different, I could not believe it. The appointment was honored and my car was ready on time. It came in below the estimate, because what they thought might be worn brake rotor(?) was not worn out. The owner was monitoring every part of the service from the time I arrived and got a ride to BART, and during the repair he kept me informed, and I agreed to spend a LOT of money because they were so up-front about everything. They did more than you could ever ask for, so I am a very happy customer and my friends are going to hear about it! I drive a very expensive car (BMW) and I feel luck to have found Mike and his crew. Thank you Mike! Fantastic job, even if I am several thousand dollars poorer, it was just time to take care of a lot of little repairs.

0 Stars!!!!!!!!!!!! PLACE IS A JOKE !!! KEVIN MILLER THE... - KH

0 Stars!!!!!!!!!!!! PLACE IS A JOKE !!! KEVIN MILLER THE DIRECTOR NEEDS TO LEARN BUSINESS ETHICS AND BE TAUGHT A FEW LESSONS ON HIS ATTITUDE WHICH NEEDS A MAJOR ADJUSTMENT. PAYING CUSTOMERS SHOULDN'T BE TREATED LIKE SHI%. THE SHOP WAS SLOW & WORK WAS UNPROFESSIONAL. DON'T WASTE YOUR TIME COMING HERE.

I have taken my vehicles in several times for scheduled... - Mary D

I have taken my vehicles in several times for scheduled maintenance and have slwsys received great service. Yesterday was no exception. Shannon helped us out with installing replacement bulbs for the headlights. She was efficient and friendly and got us in and out in a minimum amount of time. I would recommend going to Future CJDR for sales and service.

Great... - GUT.LIZ81

Very helpful.... Great customer service.... Walked me through everything and was very patient and understanding. Very friendly and humorous... great knowledge on what was going on with my vehicle.

This dealership is scummy as heck. - MotherofDogs

This dealership is scummy as heck. My husband took our truck to this dealership to get it rekeyed after buying it used via private sale. HUGE MISTAKE!! For the next five years we’d receive weird letters with post it notes or copies of fake email chains saying we had the ONLY truck of that model in the whole city and this guy reaaaaally wants to buy it. Or we’d get phone calls from people who’d leave their name and say, “This is Kathy. Please call me back ASAP.” I had a family member in hospice at the time so I’d call back, heart pounding, thinking the worst, and it was m***** f*****n Hilltop Dodge asking me if I wanted to trade in my truck. Oh. And because they had both my husband’s and my phone number, they’d call both of us and do it. So my husband would think something had happened to me. Dude, YOU ONLY NEED TO CALL ONE OF US!! We’ll get the message. So I called the dealership to have us removed from their marketing list. They said they would. It kept happening. Over and over. Every week to two weeks. Then I was getting calls and letters about my other car — which had not been purchased from them nor been in their service center. Which means THEY LOOKED UP THE CARS WE OWNED VIA OUR DMV RECORDS. Which just *has* to be illegal. If not, then it’s at least highly invasive and slimy. It took two years of phone calls and one scathing Yelp review to make the insanity stop. All this — ALL THIS — over one service visit to get new keys. Do. Not Use. Go elsewhere. Anywhere but here. (Btw, notice all the positive reviews here sound like they’re written by the same person? Hmmmm?)

Never trust a Chevy dealer is a long heard piece of - scottbmw

Never trust a Chevy dealer is a long heard piece of advice and I agree. I reached out electronically through the website. Got a text back from the guy who took the truck in. I called him and it seemed like I was one of the first to see the ad and there was no rush. Got a text from another guy the next day Friday 1/27th named, Michael, the Internet guy and he asked when did I come see it, I said Monday, he said great. I texted him Monday morning to remind him I was going to come to see it. He texted when, after lunch, he texted thank you. I texted him after lunch and told him I was on my way, he called while I was en route and said it was off being painted it would be back hopefully at the end of the week, maybe Friday but he doubted it would be ready as they were so busy at the paint shop. I was busy then I reached out today and told it was on hold for someone, I figured that was me. Another text saying it’s been sold. Later I was texted they can only hold it for someone en route, I was… on Monday. I had the feeling they were holding it for me, they never gave me the impression there was other demand, someone could have called or taken a refundable deposit. I do not recommend this dealership, typical dealership games.

My 2005 Volvo had been serviced at Lawrence Volvo in... - SGraham

My 2005 Volvo had been serviced at Lawrence Volvo in Walnut Creek, I live in Oakland and worked in Walnut Creek. I had written a letter to Lawrence stating I was unhappy with service; having spent $500.00 and no idea what was actually done. I still have no idea. My car needed a Volvo bulb sold only at a dealer, I was close to Berkeley and went to McKevitt for the first time. Mike in the service department told me exactly what to purchase in parts, had me purchase the headlight bulb, installed it, reset my dashboard alert, filled my washer fluid, advised me on a window reset and informed me that my driver door was not properly closing. This side of my vehicle was hit 2 years ago. Mike suggested I contact the body shop, if needed they could contact him. I advise physicians on customer service and how important it is for business not only in growth but sustainability, clearly McKevitt recognizes this also. Mike made me feel like I was an old friend and I was only picking up a light bulb!!

Recall Service - MORRISBETTA3

There was a recall on a part for my truck, I called up for an appointment and they gave me one of my choice and time. I took my truck in and they took care of the job on time and most importantly professional.

I am beyond frustrated with the utter lack of - jainishshah

I am beyond frustrated with the utter lack of professionalism and accountability at Stoneridge Chrysler Jeep Dodge of Pleasanton. My 2022 Chrysler Pacifica Hybrid has been sitting at their service center for over a month after a major hybrid system component failed. The part (5185094AH) was ordered on April 16, and since then, I’ve received zero communication from the dealership. Let me be clear: I’ve called more than 10 times Left over 6 voicemails Sent multiple text messages directly to the service manager (Gabriel) And still received no callbacks, no status updates, no basic courtesy This isn’t just poor service — it’s blatant neglect. They have shown no interest whatsoever in keeping me updated about my vehicle, even after I've made it abundantly clear that this is my family’s primary mode of transportation. Meanwhile, Stellantis' Customer Retention team has had to escalate the case at the corporate level. Even they have struggled to get updates from this dealership — which tells you everything you need to know about how this location operates. Delays I can understand. But being completely ignored for over a month while my vehicle sits unrepaired? That is unacceptable, unprofessional, and insulting to any customer. If you're thinking about servicing your vehicle here, think twice — especially if your issue isn’t something simple. They clearly do not value their customers' time, needs, or even the basic courtesy of a return phone call. This has been a nightmare.