
#1 Cochran CDJR Allegheny Valley
Natrona Heights, PA
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They give you a “so-called” deal for a Free inspection with a paid emission. They add on Extra charges along with charging you More for the emissions and you are Not getting a deal. Also, my car had a rec with a paid emission. They add on Extra charges along with charging you More for the emissions and you are Not getting a deal. Also, my car had a recall on it. Last time I was there for an oil change they told me they didn’t have the part for the recall yet and they put me on a list to contact me when the part came in, but I was Never contacted. I was told they do have the part and I can go online to make an appointment for that. Last time they sent me a video showing me that they were doing the oil change. This time they didn’t. They were supposed to check my tires, but didn’t. More
Fantastic customer service, we are on our 4th vehicle from #1 Cochran Jeep Dodge Natrona from #1 Cochran Jeep Dodge Natrona More
The service department was very good and professional. Dean Hoover was extremely knowledgeable and was able to quickly and accurately identify and address the problems. He completed all the work and gave Dean Hoover was extremely knowledgeable and was able to quickly and accurately identify and address the problems. He completed all the work and gave a thorough explanation of the work that was done and also gave a candid overview of what future service would be needed. Overall the service was very good. More
Justin Rowan really helped me out in my time of need. He put me in a beautiful 2019 Volkswagen Jetta on my time. I really appreciated this! Thanks, Rowan! He put me in a beautiful 2019 Volkswagen Jetta on my time. I really appreciated this! Thanks, Rowan! More
After burning half a vacation day to have a recall done since there isnt evening or Saturday times for this to be done. This idiotic monitor on the dash wouldnt come on when i turned the car on. I turned t since there isnt evening or Saturday times for this to be done. This idiotic monitor on the dash wouldnt come on when i turned the car on. I turned the car off and on several times for it to finally come on. On top of getting an oil change that was over $110 because the engine in this car has to have this ridiculously expensive synthetic oil. I also was going to have my cabin air filter until that was going to cost $120!!! What a rip off for a $30 filter and 5-10 minutes of work. I got one year done on this three year lease, I cannot wait to be rid of this junk pile. Whats the point of buying a new car that gas a suspension of an old hay wagon and the engine sounds like a riding lawnmower. I cannot believe i paid this much for this heap of a car. More
I wish I could remember his name, but I'm pretty sure I've communicated with the same guy over the past few years. And he's always nice and professional. I think he does a great job. He's not a mechanic, I've communicated with the same guy over the past few years. And he's always nice and professional. I think he does a great job. He's not a mechanic, but he's the bridge between me and the mechanics. I like getting a video showing me my car as well. And the waiting room is nice. More
The staff is friendly, helpful, and reliable. They are experts who make sure my vehicle is safe. Waiting room is comfortable and well-equipped. They are experts who make sure my vehicle is safe. Waiting room is comfortable and well-equipped. More