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#1 Cochran CDJR Allegheny Valley

Natrona Heights, PA

4.7
674 Reviews

110 Route 908

Natrona Heights, PA

15065

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Showing 674 reviews

November 10, 2025

Everyone was very friendly. .. I enjoyed the video that was sent by the tech telling me what was wrong. Customer service was great... Only thing is your phone system is a pain t More

by rdirkrupert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of the guys name but whom ever was at the desk that Wednesday night., Christopher George, Dave Steiger, Laurel Fredley
Nov 10, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thanks for sharing your feedback with us! We are glad to hear you appreciate our technician video feature, and will forward your comments about the phone system. We hope for the opportunity to serve you again!

November 10, 2025

I was in and out in a reasonable amount of time to have been a work in. The gentleman who waited on me was very nice and professional. More

by spiritfoodsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Thomas
Nov 10, 2025 -

#1 Cochran CDJR Allegheny Valley responded

It's our pleasure to help get you back on the road! Please let us know if you need anything else. We hope to see you again!

November 10, 2025

Brought my Jeep Cherokee in for an oil change it was done very promptly, and the gentleman was very polite and courteous More

by Duramax67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Raub, Christopher George, Nicholas Miller, Dave Steiger, Laurel Fredley, Anthony Iellimo
Nov 10, 2025 -

#1 Cochran CDJR Allegheny Valley responded

It's our pleasure to help get you back on the road- we hope to see you again!

November 05, 2025

Everyone was super helpful and very friendly. They did not waste any time getting me in and out so I was not there all day. More

by jmwebster1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Miller, Justin Taylor
Nov 08, 2025 -

#1 Cochran CDJR Allegheny Valley responded

We're happy to help get you back on the road with the service you need! Please let us know if there's anything else we can do to assist.

November 04, 2025

Great staff very knowledgeable and helpful with all the questions I had about my car More

by aiyah_me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burek
Nov 08, 2025 -

#1 Cochran CDJR Allegheny Valley responded

It's our pleasure to help- we hope to see you again!

November 02, 2025

Horrible service. The employee was very unprofessional and disrespectful. I pray that I never have to return there.. More

by Tylerlinda830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Nov 03, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thank you for bringing your experience to our attention. We'd like the opportunity to further investigate. Please email us with details about your visit and best contact information at feedback@cochran.com. We hope to reach a positive resolution together.

October 30, 2025

As always #1 did a great job. Requested a loaner when scheduling my service and when I dropped it off nothing was in the system for a loaner. The staff in service where able t More

by Jamfilm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael burek
Nov 03, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thanks for sharing your experience with us! We apologize for the loaner mix up, and appreciate your understanding. We hope for the opportunity to work with you again!

October 30, 2025

I have serviced this car since new at this dealership, and have always been pleased with the results. They get me in and out in a timely fashion, and have never disappointed me with the work they have don More

by Philpug68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher George, Dave Steiger, Laurel Fredley
Oct 30, 2025 -

Philpug68 responded

Very happy with the work you have done on my car.

October 28, 2025

I felt very comfortable and welcomed by this dealership. It is a beautiful showroom and everyone there was so nice and helpful More

by madiscello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Blackburn
Oct 29, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thank you for the kind review! It's always our goal to provide a welcoming environment for all our customers, so we are glad to hear we hit the mark. Thank you for choosing to work with us- we hope to see you again!

October 28, 2025

Chris at the service desk is very knowledgeable and informative. Tom the technician does very good and thorough work. My experience at the garage was great but very expensive. More

by Keith J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Polisano Technician, Christopher George
Oct 29, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thank you for sharing your experience with us! Please let us know if there's anything else we can do to assist.

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