#1 Cochran CDJR Allegheny Valley

Great experience I scheduled an appointment online bit did not receive an email reminder. I called the service department the day that I thought I had an appointment , I scheduled an appointment online bit did not receive an email reminder. I called the service department the day that I thought I had an appointment , when it opened to find out that I was not scheduled. Darrrell asked me when I could come in and got my inspection and emissions done right away. Darrelll is a rock star! More

Thank you Taylor I took a visit not expecting to purchase a vehicle. I had previously stopped at Monroeville dodge a week to ten days before my stop at Cochran. I rec I took a visit not expecting to purchase a vehicle. I had previously stopped at Monroeville dodge a week to ten days before my stop at Cochran. I received a number that was nowhere near my expectations for a monthly payment on a Dodge Ram 1500. Although the monthly payment ,quoted by Monroeville doge, was quite high I expected a return call with a better offer. Never got the call for a lower number,just the salesman saying he has a used vehicle that might fit my budget. Needless to say was disappointed and thought my credit score was main reason for me to almost give up on the purchase of a new dodge. Stopped at Cochran afterwards , more to window shop at this point, met Taylor and ended up with new vehicle same night Taylor asked what number I needed and made it happen. Without stating exact monthly payment numbers I can tell you Taylor and Cochran saved me $190 a month compared to Monroeville dodges final quote. Enjoying the truck and want to thank Taylor Brown and Cochran once again. Greatly appreciated. Michael Berger More

great experience i went to check out the ram 1500 express that was on sale i talked to Bonnie Ostrowski she was very helpful and worked out a great deal for me and my i went to check out the ram 1500 express that was on sale i talked to Bonnie Ostrowski she was very helpful and worked out a great deal for me and my wife we were very satisfied with the visit to cochran's and had a really good experience . also Anthony from finance was very nice and helpful also, i went home with a very nice new truck and satisfied with everything Paul slater More

This is who you want! If you truly want the best car buying experience, ask for Taylor Brown when you visit #1 Cochran Chrysler Dodge Jeep Ram. Taylor exceeded all of my e If you truly want the best car buying experience, ask for Taylor Brown when you visit #1 Cochran Chrysler Dodge Jeep Ram. Taylor exceeded all of my expectations and showed incredible dedication in making me a satisfied customer. From the initial sale to nearly two months later, he put in more energy, sweat, and determination than I believe any other sales person would have ever done. Taylor presented himself as an articulate, professional, and knowledgeable representative of this prominent business. As a result, I really feel he is an ideal candidate to represent this company through various media and advertising outlets. Forget those high profile people, they couldn't make me want to buy a vehicle like Taylor could! He displayed ideal integrity throughout his work, all while being fun and personable! Cochran is lucky to have someone like Taylor and would benefit from utilizing his skills within more advanced opportunities. Taylor is absolutely the kind of person you want to represent your best interest throughout the search and purchase of your vehicle. He made my experience stellar from start to finish! More

Unprofessional I attempted to buy a car after receiving a pre-approval letter in the mail. I was told I would hear back within 1-2 days after going to the dealership I attempted to buy a car after receiving a pre-approval letter in the mail. I was told I would hear back within 1-2 days after going to the dealership and filling out paperwork, as well as giving all the financial information they asked for. It has now been over 3 weeks, and no one has bothered to call me despite me leaving a voicemail two weeks ago. I know that my credit is not perfect, and I was more than likely going to have a hard time getting a loan. I would have appreciated a call to say "hey, we tried, but no one will work with you." Very unprofessional and this experience has definitely left a negative impression for me. I used to think very highly of this dealer, since they are "one of the best" in the area. I definitely do not feel this way anymore and am incredibly disappointed. More

Second car, same experience Nick really helped me out when I was looking to downsize from the Ram he sold me 4 years ago. He helped me get the best price I could for my truck an Nick really helped me out when I was looking to downsize from the Ram he sold me 4 years ago. He helped me get the best price I could for my truck and he reached out to the other divisions of Cochran in order to get the exact car that I wanted. He definitely cemented himself as my go to person for getting a vehicle. Couldn't ask for anything more. More

Pleasant friendly and informative Jason was our sales person and you couldn't ask for a better one! He explains everything to you answers all questions and there's no pressure. We all Jason was our sales person and you couldn't ask for a better one! He explains everything to you answers all questions and there's no pressure. We all no car shopping can be stressful and he makes it as easy as he can. Just a friendly place in general I recommend giving them a visit More

Goal to have best customer service??? Bought an "as is" used Subaru from Natrona Heights location on January 18, 2017. Mark Hoover, great salespeson, took care of us that evening. Live a Bought an "as is" used Subaru from Natrona Heights location on January 18, 2017. Mark Hoover, great salespeson, took care of us that evening. Live an hour away. Next morning less than 12 hrs having the vehicle, check engine light comes on. Call and leave messages with Mark, none returned that day. Not knowing if it was serious situation, took the car to friends' garage, where he performed a plug in analysis and determined that it is simply a sensor. Still hadn't heard from Cochran sales person, so friend replaced sensor. Mark returns call Jan. 20. saying he was in all day meeting yesterday, reasoning why there was no answered phone call til now. Told him situation, He says, talked to manager, no problem we'll cover the repair for you. I faxed the receipt. No response... Called Feb. 9, 2017. Mark answered. Told him I hadn't received reimbursement yet. He says it was rejected by "corporate" because it was an "as is" vehicle. final answer. Complaint: Told me I would be reimbursed since it was less than 12 hours after leaving lot.... Didn't happen, and didn't follow up. Love the used car for my child and it thankfully was a "simple" repair, but not wanting to recommend or go back to Cochran for the "principle" of the matter. Said it would be taken care of, but wasn't. More

Love the car Jordan was excellent salesperson. Very friendly, worked to get us a good deal within our price range. Highly recommend him. He made sure I was happ Jordan was excellent salesperson. Very friendly, worked to get us a good deal within our price range. Highly recommend him. He made sure I was happy with my purchase. More

Fast service cost less than expected I brought my 2016 Jeep Patriot in for emissions,inspection,oil change and tire rotation. I thought the bill would be at least $130 it was less. I brought my 2016 Jeep Patriot in for emissions,inspection,oil change and tire rotation. I thought the bill would be at least $130 it was less. More