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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
498 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 498 reviews

February 17, 2025

Great no nonsense service from start to finish. They went above and beyond to make my new vehicle purchase simple and enjoyable. More

by blaumj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian, Justin Francis. Five stars for both
Feb 17, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help you find the perfect vehicle! Thank you for choosing to work with us.

February 17, 2025

This dealership is decent. I miss DayFord. But I understand that it will take for new management and service to know their new customers More

by jacksond4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel, Ed Adams
Feb 17, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for sharing your concerns with us! We look forward to earning your trust- please don't hesitate to reach out if you need anything.

February 17, 2025

Jacob Loy, Sales Person was very patient with all our questions, very thorough with our purchase order. More

by garymacord
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Loy
Feb 17, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us. We hope you're enjoying your new car!

February 15, 2025

The service was professional, on time and they explained everything they did. Great job everyone More

by Mmcgaffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams
Feb 17, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help! Please let us know if you need anything else- we hope to see you again.

February 12, 2025

They are always helpful, courteous and prompt. They answer questions and will run your vehicle through the carwash More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Sean Sperber
Feb 13, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! We appreciate you making us your service home, and look forward to serving you again.

February 12, 2025

The crew was very responsive and communication was top notch and clear throughout the process. I appreciated the updates while they serviced my truck. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Albritton
Feb 13, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Please let us know if you need anything else- we hope to see you again.

February 10, 2025

I thought the service was outstanding. I received a text with a video showing me what was wrong with my car. My service advisor was very good in going over the issue with my car. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Feb 11, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for sharing your great experience with us! We're especially glad to hear you found our technician video feature to be beneficial. Please let us know if you need anything else!

February 10, 2025

THIS WAS A GREAT DEALERSHIP. THE STAFF WAS EXCELLENT. WILL USE THEM AGAIN. THANK YOU. More

by DAVID ALLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NO NAME
Feb 11, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the great review! We appreciate you choosing us, and look forward to welcoming you back for future visits.

February 10, 2025

Thank you for addressing my issue of the wrench appearing on car display so quickly. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Goekel
Feb 11, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road and running smoothly! Please let us know if you need anything else- we're here to help.

February 10, 2025

Salesman was polite and they made every effort to work with me considering my trade-in and financing. I really felt like I got a fair deal and will be going back to them for service work and would definit More

by appzombieash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, John, and Vinnie
Feb 11, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your great experience with us! We're glad to hear you enjoyed working with our team, and look forward to welcoming you back for future visits. Enjoy your new ride!

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