Back

#1 Cochran Ford Monroeville

Monroeville, PA

4.7
672 Reviews

3696 William Penn Highway

Monroeville, PA

15146

Directions

By Type

Showing 672 reviews

June 28, 2025

Jacob was awesome. Made the transaction so easy and fast. I would recommend him to anyone buying a new car. More

by seziegler3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob in sales - 5 stars
Jul 01, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for recommending us! It's our pleasure to help you find the perfect vehicle. We hope you're enjoying your new ride!

June 27, 2025

Everyone was very friendly and knowledgeable Our salesman Mason was such a nice guy and very accommodating More

by marypete28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason McDonough
Jul 01, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with our team! We appreciate you choosing us, and hope you're enjoying your new car.

June 25, 2025

Fast and easy to set up appointment, Work not only completed, but tech took a video I could also view. As far as I can see, Great Job! More

by mchrisb2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody A.
Jun 27, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We're especially glad to hear you enjoyed our technician video feature. Please let us know if you need anything else- we hope to see you again!

June 25, 2025

Excellent service prompt, attentive friendly. Much better than the several previous owners of this Ford dealership. More

by Gary
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Dillon
Jun 27, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope to work with you again!

June 25, 2025

The service department in Monroeville is always extremely friendly and very helpful. They honored the 60k drive train warranty with no hassle. More

by zcmurphy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Jun 27, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help keep you running smoothly! We look forward to working with you again.

June 22, 2025

Austin keeps a pulse on the service area. He communicates well with customers during any service visit. More

by Kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams
Jun 24, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the kind review! We will be sure to pass along your praise to our team. We hope to see you again!

June 21, 2025

Took my Expedition in for state emissions and inspection. Easy to schedule, employees courteous. Good! More

by TonyLooch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jun 24, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope to see you again!

June 20, 2025

Really upset with ford and Buick stores! Buick salesperson never called my wife back when she picked out a vehicle and wanted the figures on it. He never called nor acknowledged repeated at More

by J_kukic
Recommend Dealer
Yes
Employees Worked With
Don’t know salesman’s name!
Jun 24, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to candidly share your experience with us. We are sorry to hear that it did not meet our standards for excellence. We have shared your comments with our management team to be addressed internally, and hope for the opportunity to better serve you in the future.

June 20, 2025

They could have left a check list of what they they checked on my 20000 mile inspection. If they checked it then I wouldn't get texted that there is a sale on tires and also they can check my battery f More

by Sallymaj96
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams
Jun 24, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for sharing your feedback with us- we apologize for any miscommunication. Feel free to give us a call directly or email us at feedback@cochran.com- we would be happy to provide you with further details, and want to ensure that all work performed is clearly explained. We hope for the opportunity to reach a resolution together.

June 20, 2025

Made long distance deal, from Chicago with a trade for new 25 Mustang Gt. Happy with All! Transaction was smooth, dealt with Julian in sales and manager Justin! More

by scott Bolger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JULIAN SALES, JUSTIN MNGR. & VINCE IN FINANCE
Jun 24, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your great experience with us! It's our pleasure to help. We appreciate you traveling such a distance to work with us, and hope you are enjoying your new car!

...
11
...