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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
562 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 562 reviews

June 08, 2025

I am completely satisfied with the work Cochran completed on my vehicle. They replaced the front seatbelts. The work was done well and in a timely manner. Austin, the point of contact, stayed in touch with m More

by gkflute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Please let us know if you need anything else- we hope for the opportunity to work with you again.

June 08, 2025

Excellent service. Speedy intake. Delivery on time as promised. Very friendly and courteous staff. I would recommend this dealerships service department to others. More

by m1r2chaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Goekel
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road and running smoothly! We appreciate your recommendation, and look forward to seeing you again.

June 08, 2025

service rep Austin Gockel was excellent, very intentive, informative, and knowledgeable, and the video, was a nice touch. More

by alk123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope to see you again!

June 08, 2025

The service department was responsive in getting an estimate and providing an estimate. They got the work completed as planned. More

by cbccjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody albitron
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist.

June 06, 2025

Courteous service. Good communication on status of work being performed. Work completed as needed and follow up on satisfaction. More

by Thomas.hyland67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope to see you again!

June 06, 2025

Always great working with these guys! I never have to worry bringing my car in here! Awesome job More

by biancalilleys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for making us your service home! We value your loyalty, and look forward to seeing you at your next visit.

June 05, 2025

Very friendly and efficient. They felt honest and weren't making up issues to get money out of me. Anything I didn't understand, they were happy to explain and justify. More

by micah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Albritton
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for sharing your great experience with us! It's our pleasure to provide clear and straightforward service. We hope for the opportunity to work with you again!

June 04, 2025

Fast efficient and informative. From the top down true professionals. That why I'll continue to go there More

by joecapone412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams
Jun 10, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for making us your service home! We value your loyalty, and look forward to serving you again.

June 01, 2025

I will continue to bring my cars there solely because of the staff. I wish I could remember the guy who was helping me, but he always goes above and beyond. More

by bart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
Jun 03, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for making us your service home! We value your loyalty, and look forward to working with you again.

May 31, 2025

Scheduling was easy Work was completed as promised Service advisor was great to deal wt More

by jj.shanter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams
Jun 03, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! We hope for the opportunity to work with you again.

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