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#1 Cochran Ford Monroeville

Monroeville, PA

4.8
539 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 539 reviews

May 23, 2025

The service department personnel are always well prepared when we arrive for our appointments. They are polite and efficient. More

by Roseann Fankhauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
May 27, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the kind review! We value your loyalty, and look forward to serving you again.

May 22, 2025

Service was great. Had oil changed and tire rotation in less than a hour. Austin was also great in service. More

by dparco208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Justin Capozzi
May 22, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road with the service you need! Please let us know if you need anything else.

May 22, 2025

Salesman was excellent and friendly. We've purchased from him before. Will send my friends to him. More

by godspellb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Adams
May 22, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us. We hope you are enjoying your new car!

May 22, 2025

Easy online scheduling, sent text message with video of overall condition of vehicle, great touch. Easy pickup. More

by Ccm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
May 22, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We're especially glad to hear you enjoyed our technician video feature. We hope for the opportunity to work with you again!

May 21, 2025

Love the online scheduling and free pickup & drop off. Austin is great to work with! More

by CarGuy11
Recommend Dealer
Yes
Employees Worked With
Austin
May 21, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! It's our pleasure to help. We hope to see you again!

May 20, 2025

John and Julian are #1 (living up to the Cochran name)! Purchasing a vehicle can be a major headache, but John and Julian made the process a breeze. They answered all of our questions before we even asked More

by Nfeldman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cebula and Julian
May 20, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the glowing review! It's our pleasure to help you find the perfect vehicle. We appreciate you choosing us, and look forward to working with you again!

May 20, 2025

Jacob Loy did a great job coordinating everything even when there was a major power outage. More

by Terry Dysert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Loy
May 20, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We appreciate your patience through the power outage, and hope that we'll see you again.

May 19, 2025

In spite of power outage / the service people organized service in other locations of Cochran to honor service appointments / Good customer service More

by Krisnaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
May 20, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the great review! We appreciate you bearing with us through the outage, and hope to work with you again.

May 19, 2025

The dealership is clean and convenient and equipped with the things that are needed to do what needs to be done to my car . The staff that I mey was great. More

by Street
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
May 20, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help keep you running smoothly! Please let us know if there's anything else we can do to assist.

May 18, 2025

Fast service and clearly explained process and what was to be done with my vehicle More

by ajaybell99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 20, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope to see you again!

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