#1 Cochran Ford Monroeville

Very understanding, great service, fast, good work, explains what needs to be done, and completes the job in a timely manner. explains what needs to be done, and completes the job in a timely manner. More

The sales staff, like Eddie Adams and the finance dept went above and beyond to make me feel comfortable and expedite my purchase/ finance of the F-150 went above and beyond to make me feel comfortable and expedite my purchase/ finance of the F-150 More

I had my truck in for oil change two days later my driveway was covered with oil and had to have immediate emergency drive to the dealer in Monroeville. The oil filter was loose and never tightened an driveway was covered with oil and had to have immediate emergency drive to the dealer in Monroeville. The oil filter was loose and never tightened and oil plug. They took me immediately that was the good thing but I’m not sure if this damaged my F250 work truck engine. So far it drives. The good thing is that took me in immediately that day and got the issue resolved. My truck I paid too much for and this mistake might have cost me an engine. More

Service area is clean, Austin is always friendly at the desk. Work on our car issue was a success and done by the end of day, much appreciated! desk. Work on our car issue was a success and done by the end of day, much appreciated! More

My advisor Austin Gockel was great! !!! All 5's!!!! Kind, courteous, answered all questions, knowledgeable, confident !!! All 5's!!!! Kind, courteous, answered all questions, knowledgeable, confident More

Austin at the service desk is a major asset to the team. He’s great at communicating what needs some and why. He’s great at communicating what needs some and why. More

Very nice, knowledgeable and helpful it would not let me change it to the five star rating. Sorry about that. Excellent service. change it to the five star rating. Sorry about that. Excellent service. More

Prompt service. Explanation of services recommended and/or done professionally and with no pressure to add them. Explanation of services recommended and/or done professionally and with no pressure to add them. More

Great service all the time whenever I've had to have my car service. Thanks. car service. Thanks. More

Great service as usual will return for service again. Everyone in this store is amazing Everyone in this store is amazing More