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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
498 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 498 reviews

January 20, 2020

Service The service was prompt, polite, and professional. Everything was thoroughly explained to our satisfaction. We have always had this level of quality More

by ldbphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray in service dept.
Jan 21, 2020 -

#1 Cochran Ford Monroeville responded

We appreciate your kind words so much! We are happy to have helped out!

January 17, 2020

Above and Beyond Jocelyn and Gregg made the whole experience of purchasing my car a pleasurable experience. They worked with me on financing since I needed help figur More

by Gaylesford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jocelyn Bulger and Greg Patton
Jan 21, 2020 -

#1 Cochran Ford Monroeville responded

Thank you for highlighting Jocelyn and Gregg!

January 16, 2020

Matt was very pleasant and professional. He kept my knitting bag while I was at mall. When I wait for service your shuttle is great. More

by smmhrn
Recommend Dealer
Yes
Employees Worked With
Matt in service
Jan 16, 2020 -

#1 Cochran Ford Monroeville responded

We really appreciate the great review and 5 star- rating!

January 09, 2020

Excellent Service Department The Service Department is the reason I keep buying a Ford. They are helpful and very polite. They have earned my trust. Excellent customer service More

by rsemple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew McMillen, service advisor
Jan 10, 2020 -

#1 Cochran Ford Monroeville responded

We are so happy our team was helpful and polite! Thank you for the kind comments!

January 01, 2020

Came to get car expected and was looking for a bigger car for my family sales man was great he listened to what we needed and got us in a new eco sport More

by Loveurcat
Recommend Dealer
Yes
Employees Worked With
Ed Adams
Jan 02, 2020 -

#1 Cochran Ford Monroeville responded

Thank you for this stellar review! We appreciate your feedback.

December 09, 2019

Excellent customer service. The service team went above and beyond to make my service experience great! I highly recommended this garage for all ford servicing. More

by Pcs6427
Recommend Dealer
Yes
Employees Worked With
Shawn Patterson
Dec 11, 2019 -

#1 Cochran Ford Monroeville responded

Hi, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 04, 2019

My experience was great! They got me into what I wanted for the price I was looking for! Will definitely go back for my next car! More

by Lorishrader2
Recommend Dealer
Yes
Employees Worked With
Devon
Dec 06, 2019 -

#1 Cochran Ford Monroeville responded

We're pleased to know we have been able to exceed your expectations and really help you out!

December 04, 2019

A very pleasant car buying experience from the price of the truck, to the financing, and to delivery. Jocelyn the internet sales person was excellent. More

by bobhall98
Recommend Dealer
Yes
Employees Worked With
Jocelyn in sales and Bryan in finance. 5 stars for both
Dec 06, 2019 -

#1 Cochran Ford Monroeville responded

Thanks for highlighting some of our staff who helped make this such a great experience!

November 23, 2019

Such a great service department everyone was very personable and kind. They also got my car up and running like new again. Thanks-Deb M. More

by Mo412
Recommend Dealer
Yes
Employees Worked With
Shawn Patterson
Nov 25, 2019 -

#1 Cochran Ford Monroeville responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

November 20, 2019

Good service with interest I believe the service department was interested in resolving the problem i’ve Been having for several months. Sean was very helpful and explained the More

by Toby221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Jaroudi, Ali Elsaadawy
Nov 20, 2019 -

#1 Cochran Ford Monroeville responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Ford of Monroeville and we hope to see you again soon!

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