Back

#1 Cochran Ford Monroeville

Monroeville, PA

4.7
500 Reviews

3696 William Penn Highway

Monroeville, PA

15146

Directions

By Type

Showing 500 reviews

August 02, 2019

Great experience My experience at Day ford was exceptional! No pressure, friendly sales team from the initial phone call to driving the truck off the lot! Bob Lauer, More

by rmdavies@kent.edu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kukic , Bob Lauer, Ed Adams
Aug 06, 2019 -

#1 Cochran Ford Monroeville responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

July 04, 2019

Fast friendly service, you can tell the staff genuinely care Fast friendly service, you can tell the staff genuinely cares, and strive for a good experience. Keep up the great work, will definelty be back. More

by Carole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Patterson
Jul 05, 2019 -

#1 Cochran Ford Monroeville responded

Thank you, Carole! We strive for a quality experience, so it's great to know our efforts paid off.

June 18, 2019

oil charge thank you for everything. everything was done with my satisfaction. I do not have any thing else to say but for everyone to have a good time More

by david winklmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service attendant
Jul 02, 2019 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share about your experience at our dealership, David!

June 16, 2019

Always, friendly and generous to their customers. I feel they really get to know their customers...They will go into great detail to explain a situation with the customer and I very much so appreciate More

by daveanddarlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lauer, Ed Adams, Jason Mossing, Sean Sperber
Jul 02, 2019 -

#1 Cochran Ford Monroeville responded

We appreciate you sharing this great feedback! Thanks for the 5-star rating, Dave!

June 11, 2019

"Quick Lane"? I can't rate the service, because I never got any. Twice I stopped at the 'Quick Lane' hoping to get an oil change. Each time I was told it would be More

by brianh
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Dept
June 06, 2019

Great Service!! Ray did a great job taking care of my vehicle. He is polite, courteous,and professional. He had me ready to go in no time! More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Adams
Jul 02, 2019 -

#1 Cochran Ford Monroeville responded

We appreciate the great review and 5 star- rating, GG!

June 05, 2019

Edtastic! We only purchased from this dealership because Ed Adams is awesome. He goes to bat for you/us every time. We were disappointed in the two Ford Focus a More

by ELESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean in Service is Awesome!!!!, Ed Adams
Jul 02, 2019 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share about your experience at our dealership,Eless!

May 23, 2019

Trouble Light Service ABS trouble Light lead to second visit. Completed inspection (free) and repaired ABS system under an extended warranty (maybe worth it!) and rear brak More

by The Loxmyth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray, Shawn
May 16, 2019

Excellent service. They were courteous. They were prompt. My appointment was not overbooked. They allowed for comfort and confidence that they would be fai. Being salari More

by Nitawita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Jason Mossing
May 11, 2019

Best Service Experience I’ve owned cars for I’ve 49 years and dealt with a lot of service centers - none better! Clean, professional, & polite; answered all my questions More

by JY-Expedition 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt McMillian
...
22
...