Back

#1 Cochran Ford Monroeville

Monroeville, PA

4.7
501 Reviews

3696 William Penn Highway

Monroeville, PA

15146

Directions

By Type

Showing 501 reviews

March 27, 2019

Service Dept is great... as usual Brought my Explorer in for regular maintenance. As usual, they were fast and friendly. Also, kept me in the loop with a couple of calls to make sure I More

by Mike0051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 27, 2019 -

#1 Cochran Ford Monroeville responded

Thanks Mike! Let us know if you need anything else!

March 23, 2019

good treatment Service was very good but sales department treatment was poor. price agreed upon was increased 18 percent when the car was to be turned over More

by gordon292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
March 13, 2019

new car purchase Ed Adams is a great salesman went out of his way to make thing happen. when I buy my next car I want to deal with Ed Adams again. More

by carguy Jim129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Allen, Ed Adams
March 13, 2019

Great Experience Devin Polzot was great to work with through the whole process. He even came in on his day off to accommodate my schedule!! Great Experience! More

by Brant26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Polzot
March 10, 2019

Everything great as usual. Even washed my car! This service center has always been good to me Even when they make a mistake they correct it quickly and without any hassle. Keep up the good work. More

by Jeff55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Sperber
March 07, 2019

Very good experience this visit There have been some much needed changes at Day Ford in the Service Dept. My recent visit was downright excellent. Thank you so very much!! More

by Carol M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray in Service was great!! What a great add!!
March 01, 2019

Annual inspection and emissions Shaun and Matt were both exceptional very courteous. A problem showed up during service that was caused by a different service company and even though More

by Linda123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun in the service dept and Matt in the service dept.
February 20, 2019

Pleasant experience, courteous and efficient As always the staff were very courteous and efficient. Communication is always a top priority of mine and I was kept up to date throughout the day. More

by Greg789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
February 16, 2019

Excellent Service Went in for oil change without scheduling Inspection and Emissions. They were kind enough to take care of this for me so I didn't have to make anothe More

by Lois@1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Sean Sperber
February 05, 2019

Ali and Adam are awesome ! This is my 2nd car I brought from Ali. He is very friendly and very good at his job. He works very hard to get the best deal for me. He wasn’t pushy a More

by Heefcoat22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Ali Elsaadawy
...
24
...