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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
908 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 908 reviews

September 16, 2025

I have been looking for my perfect vehicle for months. Every dealership we went to I was able to find a car but never a salesperson. I stepped on this lot and was instantly helped. Eddie was great, made t More

by elysekotyk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Adams
Sep 23, 2025 -

#1 Cochran Ford Monroeville responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 15, 2025

2 wks w/o my car. Very little communication.about the status of recall repair. Promises made and not kept. Will not recommend this shop to anyone. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Adams
Sep 16, 2025 -

#1 Cochran Ford Monroeville responded

Sam, we are very sorry to hear about your frustrations servicing your vehicle- we agree that you should know the status of your vehicle. Please reach out to us with details at feedback@cochran.com so we can escalate your concerns to management. Thank you.

September 15, 2025

Excellent service and communication. Loved the video. Had previously used another service center in North Huntington. Will never go back More

by Ramseyv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
Sep 23, 2025 -

#1 Cochran Ford Monroeville responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 15, 2025

Great service. Very fast and friendly. Austin met me at the car and explained the whole process. More

by Larry Breitenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin in service
Sep 23, 2025 -

#1 Cochran Ford Monroeville responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 14, 2025

Great experience and I appreciated it very much I don’t have many words to finish this! Lol More

by kathlegegi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Sep 23, 2025 -

#1 Cochran Ford Monroeville responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 13, 2025

Very Helpful and works with you! Will definitely buy from them again. This is the second car we’ve bought from them. More

by Atom4cat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Capozzi
Sep 23, 2025 -

#1 Cochran Ford Monroeville responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 13, 2025

I liked the video message from the technician. Also Dave the service rep did a good job answering questions. Thanks! More

by m.melvin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Sep 23, 2025 -

#1 Cochran Ford Monroeville responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 11, 2025

I always feel welcomed and fell appreciated for my business with the dealership going out of their way to please the customer. More

by Grybyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 23, 2025 -

#1 Cochran Ford Monroeville responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 11, 2025

I dropped my sons car off for a recall and took almost two weeks to complete. Got the car home and a bolt was in the driveway from a bracket that holds the muffler to the engine. From talking to David, th More

by Sean Gildea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David from service
Sep 15, 2025 -

#1 Cochran Ford Monroeville responded

Sean, we sincerely apologize for our oversight, and hold customer safety in the highest regard. We have escalated your comments to management to make sure that this is properly addressed and doesn't happen again.

September 10, 2025

The appointment was excellent and took the time to go over everything with me. I appreciate everything they did. More

by A18mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Sep 11, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for choosing #1 Cochran! We are so glad you had a positive experience with our team. We hope to see you again soon!

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